New EEO Counselor 32 Hour Training



To ensure quality counseling throughout the federal sector, the Commission requires that new EEO Counselors, including contract and collateral-duty EEO Counselors, receive a minimum of thirty-two (32) hours of EEO Counselor training prior to assuming counseling duties.  Management Directive 110.

This course fulfills the EEOC requirement for new EEO Counselors. The purpose of this training is to introduce students to the investigative tools and techniques they will use as an EEO Counselor in order to collect and discover factual information during informal discrimination complaints.

What is covered:

Know the fundamentals and evolution of Civil Rights and EEO

  • Know the roles and responsibilities of an EEO Counselor
  • Know the fundamental roles and responsibilities of the Civilian Personnel Office
  • Know how workplace harassment can impact an organization
  • Know the EEO complaints process as it pertains to the EEO Counselor
  • Know how to properly frame a claim of discrimination or harassment
  • Know how to conduct an EEO complaint inquiry
  • Know the fundamentals of resolving complaints within the Federal EEO complaints processing system
  • Know how to write an EEO Counselor’s report
  • Comprehend how the communication process can impact mission effectiveness

Office Florida

121 South Orange Avenue, Suite 1500, Orlando, Florida 32801

Office Virginia

1101 Wilson Blvd 6th Floor, Arlington, Virginia 22209

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