Effective Insurance Claims Mediation, Florida(3.5CME, Ethics)
Course Description
This course provides Florida mediators with practical and ethical guidance for conducting insurance claims mediation. Emphasis is placed on the ethical responsibilities of mediators, including neutrality, informed consent, confidentiality, party self‑determination, and professional conduct in insurance‑related disputes. Participants will examine common ethical challenges specific to insurance claims mediation and learn best practices for maintaining compliance with Florida Supreme Court mediator standards while facilitating fair and effective resolution.Microsoft Outlook 2024: Email Management & Productivity (Self-Paced)
Take Control of Your Inbox
Struggling to keep up with emails? Microsoft Outlook 2024 has the tools—but most people aren’t using them effectively.
This self-paced course shows you how to organize your inbox, write better emails, schedule meetings, and boost productivity in minutes—not hours.
Work smarter. Stay organized. Get results.
👉 Enroll today and take control of your workflow.Florida Mediator Ethics Update 2026–2027: Certification Requirements, Ethical Responsibilities, and Disciplinary Enforcement
Course Credit: 2 CME – Ethics Course Duration: 120 Minutes Delivery Method: On-Demand / Recorded Provider: ADR Academy Target Audience: …Managing Tasks in Microsoft Outlook: Scheduling, Appointments, and Reminders for Mediators
Credit: 3 CME – General (Technology / Professional Development) Format: On-Demand / Recorded Provider: ADR Academy Audience: Florida Supreme Court …Learning Through Change
Change is constant in mediation practice, including evolving legal standards, technological advancements, diverse participant expectations, and increasingly complex disputes. This course equips Florida Circuit and County mediators with the skills necessary to adapt effectively while maintaining neutrality, professionalism, and ethical compliance.Managing Microsoft SpreadSheet
This course provides a foundational understanding of Microsoft Excel, empowering participants to create, edit, and format spreadsheets with confidence. Designed for true beginners, this course covers the essential skills required to organize data, perform basic mathematical calculations, and create professional-looking reports.Trade Show Staff Training
This short, high‑impact course equips trade show teams with the skills and confidence to represent their organization with professionalism, energy, and purpose. Participants learn how to attract visitors, engage prospects, communicate value clearly, and create memorable booth experiences that drive measurable results. Through practical strategies, role‑playing, and real‑world scenarios, staff members develop the ability to qualify leads quickly, handle challenging interactions, and reinforce brand messaging consistently. By the end of the course, attendees are prepared to deliver exceptional customer engagement and maximize the return on every trade show opportunity.Negotiation Skills Scrom
Arbitration Training
Communication Method For Trust And Accountability(5.5 CME)
This course equips mediators with practical communication tools to build trust, ensure accountability, and manage conflict effectively. Through interactive practice, participants learn to foster transparency, credibility, and constructive dialogue.Conflict Resolution: A Practical 7-Step Approach
“Turn Conflict into Collaboration: Master the Art of Resolution.”
Wherever two or more people come together, conflict is inevitable. The ability to manage and resolve disputes effectively is essential for maintaining harmony and productivity. This course equips participants with a seven-step conflict resolution process that can be adapted to resolve disputes of any size or complexity.Generation Gap(5.5 CME)
Having multiple cultures within a workplace may lead to communication difficulties and occasional conflicts, yet the advantages of such diversity far outweigh the challenges. Managing a workforce that spans different generations can also be complex. With older employees postponing retirement and younger professionals stepping in, today’s workplace has evolved into a mosaic of perspectives and experiences—each bringing unique value to the organization.
