Live Events

july, 2018

25jul10:00- 12:00Communication, Conflict and the Grievance ProcessCommunication, Conflict and the Grievance Process (2CME Gen) - Live - Jul 25, 2018 10:00am-12:00am

Event Details

Communication, Conflict and the Grievance Process

This presentations on the Ins and Outs of Workplace Conflict:

How to better understand it, manage it, prevent it and learn from it.

In this session you will learn the importance of successful communication techniques within the context of a workplace. You will also learn helpful tips and tactics to manage the various dispute situations that may arise. Lastly, instructor will review the process for planning and executing a formal dispute / grievance plan for your organization.

Learning Outcomes:
Understand the importance of the communication patterns at play (internally and externally) that exist at your workplace.
Understand how to manage the conflict that you see at work on an individual basis.
Understand how a formal dispute system design program (or grievance process) could be adopted and what the key factors are for making that plan successful.


(Wednesday) 10:00 - 12:00 EST


The Alternative Dispute Resolution Academy Online

121 S. Orange Ave Ste 1500


The Alternative Dispute Resolution AcademyCEU Program Manager 121 South Orange Avenue Ste 1500

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