This workshop is a collection of courses approved by the Florida Bar for Continuing Legal Education(CLE) credits as “Substance Abuse Bundle”. The collection of courses  are 275 minutes long. Courses comprising the workshop: (10 am- 11:40 am)Ethical Decision Making (100 min) (11:50 am – 12:40 pm) Ethics Anger Management (75…

This online workshop is a collection of courses collectively approved by the Florida Bar for CLE credits as “The Bias Elimination Bundle” which together are 250 minutes long. Courses comprising the bundle are: Confidentiality, Privilege, Privacy Acts and Disclosures (100 minutes) The Ethnicity Race Argument (100 minutes) Using Questionable Techniques…

This presentation is eligible for up to 2CME General credits (1CME Diversity, 1 CME Ethics). This course reviews and examines the race and ethnicity based arguments in tort litigation. Litigants in tort litigation use expert witnesses who provide expectancy data on the total income an injured person would have earned…

In this class we will cover negotiation basics: when you should negotiate, when you shouldn’t; the right questions to ask; how to be prepared; how to manage difficult people; and how to develop a plan for success.

This course covers the foundation and principles of mediation. The building blocks that allows the public to gain trust in the mediation practice.

This presentation is eligible for 2 CME Civil General or 2 CME Ethics hours. Presenter reviews historical data and guidelines to assist mediators in avoiding the unauthorized practice of law (UPL) when providing ADR services. Discussion topics: historical court cases addressing UPL in Florida, DRC opinions on permitted mediators practices,…

Interpersonal conflict, interpersonal communication – A look at why we conflict with those we are closest – to be it family, friends and co-workers, and how we can better manage these disputes. Topics discussed: * What is conflict? * Communication truth * Conflict and relationships * Perceptions / assumptions /…

This course is eligible for .5CEU IACET.  We will be defining culture and discuss culture in workplace. We will also be discussing what it means to provide courteous service and addressing customers from other cultures.  You’ll learn from our provided solutions on how you can provide better service to customers…

This course is eligible for .5CME.  We will be defining culture and discuss culture in workplace. We will also be discussing what it means to provide courteous service and addressing customers from other cultures.  You’ll learn from our provided solutions on how you can provide better service to customers of…

This course provides information to end the anger cycle and live up to one’s true potential. It provides recommendations on how to recognize and avoid situations that will trigger an individual’s anger. Anger may become an individual’s reaction of choice to even the most minor of situations, where lashing out…

Anger Management and Alcohol / Drug Use This presentation covers aspects of personal anger management and effects that use of drugs and alcohol has on an individual and family. It recognizes that while anger is a natural human emotion triggered by emotional hurt and unpleasant experiences and feelings it needs…

Assisting Pro-Se Clients In a Nutshell – This course addresses the process of assisting pro-se family clients as a neutral, while adhering to legal and ethical limitations.

This course presents a thematic approach to resolving basic contract disputes in mediation unitizing well known legal terms and approaches to resolving such disputes without violation the mediator’s code of ethics and maintaining neutrality.

This course is a self-paced, interactive course and it is eligible for 4CME Ethics or 4CME General. Presenter discusses how mediators can use basic contract terms and theories during conferencing, without violating the disputing parties the right to self-determination, and mediator’s ethics rules (MEAC). Main discussions: MEAC Opinions, Florida Rules…

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