This course provides practical guidelines that follows federal and state laws for the corporate leader and employees. This course is not a legal course on employment law but aims to provides the students with the necessary tools competently interact with customers and coworkers of diverse religion and cultures.

This course highlights pertinent Florida Child Support guidelines, found at Florida Statute 61.30 and the use of the Florida Supreme Court approved Child Support Work Sheet, 12.902 (e).  Students will follow the manual preparation of form 12.902 as well as the execution of a web-based form found on the Florida Supreme Court…

Interpersonal conflict, interpersonal communication – A look at why we conflict with those we are closest – to be it family, friends and co-workers, and how we can better manage these disputes. Topics discussed: * What is conflict? * Communication truth * Conflict and relationships * Perceptions / assumptions /…

This presentation is eligible for 2CME General Civil hours. This lecture is discussing Section 720.311, Florida Statutes – Types of issues that can be mediated and typical disputes such as power of an HOA (Home Owners Association).

This presentation is eligible for up to 2CME General credits, including 1CME Ethics credits. This presentation is a survey of Landlord – Tenant law and covers: typical landlord – tenant disputes mediated at small claims courts (County Mediation), mediators’ conduct during mediation, general expectations of tenant and landlord under common…

This course is eligible for .5CEU IACET.  We will be defining culture and discuss culture in workplace. We will also be discussing what it means to provide courteous service and addressing customers from other cultures.  You’ll learn from our provided solutions on how you can provide better service to customers…

This course is eligible for .5CME.  We will be defining culture and discuss culture in workplace. We will also be discussing what it means to provide courteous service and addressing customers from other cultures.  You’ll learn from our provided solutions on how you can provide better service to customers of…

This course provides information to end the anger cycle and live up to one’s true potential. It provides recommendations on how to recognize and avoid situations that will trigger an individual’s anger. Anger may become an individual’s reaction of choice to even the most minor of situations, where lashing out…

Anger Management and Alcohol / Drug Use This presentation covers aspects of personal anger management and effects that use of drugs and alcohol has on an individual and family. It recognizes that while anger is a natural human emotion triggered by emotional hurt and unpleasant experiences and feelings it needs…

This bundle will satisfy your 8 CME live credit requirement. Webinars to be changed monthly based off courses offered. **Please note that Webinar dates and times are subject to change month to month (April 4, 10am) Interpersonal Violence & Mediation (2CME DV) (April 9, 10am) Mediation Essentials to Workplace Dispute…

This bundle will satisfy your 8 CME live credit requirement.  Webinars to be changed monthly based off courses offered. **Please note that Webinar dates and times are subject to change month to month (April 4, 10am) Interpersonal Violence & Mediation (2CME DV) (April 9, 10am) Mediation Essentials to Workplace Dispute…

Assisting Pro-Se Clients In a Nutshell – This course addresses the process of assisting pro-se family clients as a neutral, while adhering to legal and ethical limitations.

This course presents a thematic approach to resolving basic contract disputes in mediation unitizing well known legal terms and approaches to resolving such disputes without violation the mediator’s code of ethics and maintaining neutrality.

This course is a self-paced, interactive course and it is eligible for 4CME Ethics or 4CME General. Presenter discusses how mediators can use basic contract terms and theories during conferencing, without violating the disputing parties the right to self-determination, and mediator’s ethics rules (MEAC). Main discussions: MEAC Opinions, Florid Rules…

This presentation is eligible for 2CME Ethics or 2CME General. “Basic Contract Dispute Resolutions for Mediators” offers mediators, arbitrators, managers and leaders useful insight on the available remedies in regards to performance of duties under a contract. In addition MEAC advisory opinions concerning mediators’ ethics during the mediation conferences are…