Dealing With Difficult Clients (1CME Ethics)


This presentation is eligible for 1 CME General or 1CME Ethics and takes a look into the troubles a mediator faces when a party becomes emotionally disruptive or hard to work with, the types of disputes that typically cause negative behaviors, the reasons why people become disruptive and how you can successfully manage the mediation and still work towards empowerment and finding a lasting resolution that’s mutually agreeable for all parties.

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