Alternative Dispute Resolution Academy

This course focuses on both traditional and non-traditional dispute resolution options. Specific attention will be given to Mediation, Arbitration, and Moderated Settlement Conferences. Alternative Dispute Resolution (ADR) is geared for all professionals who are focused on “interest-based bargaining.” This intensive live lecture course is designed to train students to actively participate and confidently guide disputing parting to resolve conflict through alternative dispute resolution forum, more specifically mediation. Student will be able to plan and conduct a mediation conference while adhering to the strict ethical guidelines for the mediation profession. Participants will review the growth and application of settlement options in the United States. This course takes the mystery out of settlement processes and focuses on reaching reasonable and effective solutions. Successful graduates of this course will be awarded a Certificate of Completion.

Upon completion of this 30 hours course, participants will have an understanding and the able to prepare and conduct a mediation conference with ethical standards of the Uniformed Mediation Act.

Participants will learn various processes of ADR (mediation, arbitration, fact finding), ADR methods and how to select the most appropriate technique that will lead to best results, negotiating skills and developing a basic ability to apply the ADR methods, ethics considerations involved in the process of mediation.

Students will be actively engaged in webcast role-play scenarios for a practical understanding of the process of conducting a mediation session.


Course Curriculum

ADR Lesson One: : HISTORY, ORIGINS AND GROWTH Details 04:00:00
Read Chapter 1 in Alternative Dispute Resolution in a Nutshell (Nutshell)
ADR Lesson Two: THE ART OF NEGOTIATION Details 04:00:00
Read Chapter 2 in Nutshell
ADR Lesson Three: THE MEDIATION PROCESS Details 04:00:00
Read Chapter 3 in Nutshell
ADR Lesson Four: ARBITRATION Details 04:00:00
Read Chapter 4 in Nutshell
ADR Lesson Five: OTHER FORMS OF ADR Details 04:00:00
Read Chapter 5 & 6 in Nutshell
Skim through Appendices A - O in Nutshell
Florida County Mediation Refresher Quiz – Open book 01:00:00

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Phone: 407.298.3751
Toll free: 1.866.384.4563
Fax: 407.705.3763


The Plaza North Tower 121 South Orange Ave, Suite 1500 Orlando, Florida 32801
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