Advanced Negotiation & Mediation for High-Stakes Environments A Strategic Approach to Complex Decision-Making

This course is a strategic training experience designed for professionals who operate in high-stakes environments where outcomes matter. It equips participants with the skills to manage pressure, build leverage, and guide negotiations with clarity and control. Through simulation-based scenarios and real-world exercises, learners develop the ability to think critically, respond effectively, and navigate complex situations with confidence.

Interpersonal Conflict Management: The C.L.E.A.R. Concept

In this fast‑paced 50‑minute presentation, participants learn how to understand and manage interpersonal conflict using the practical C.L.E.A.R. Concept—Communicate, Listen, Empathize, Assess, and Resolve. The session highlights common causes of conflict and introduces effective strategies to reduce tension, strengthen communication, and achieve positive resolutions. Ideal for anyone seeking clearer conversations and healthier relationships at work or in everyday life.

Equal Employment Mediation-Role Play

EEO Mediation Procedural Training – Role Play & Observer Practicum (Day 3: Employment/Workplace) This recorded session captures the Day 3 practicum of the Qualified EEO Neutral Training Program, focusing on employment and workplace dispute resolution within the EEO process.

Privilege: Florida Law, ADR & Risk (1.5 CME Ethics)

This advanced CME program examines the practical application of evidentiary privilege under Florida law and Federal Rule of Evidence 501, with a focus on how privilege operates—and fails—in real-world legal practice. Designed for attorneys and mediators across practice areas including family law, civil litigation, white collar defense, and ADR, this course explores the intersection of spousal privilege, attorney-client privilege, mediation confidentiality, and mandatory reporting obligations.

Professional Excellence in Mediation: When Safety Comes First in Addressing Interpersonal Violence (1CME, IPV)

This course equips mediators to address interpersonal violence with confidence through effective screening, safety-focused practices, and ethical decision-making. Gain the critical skills needed to recognize risk, protect participants, and uphold the highest standards of mediation practice in sensitive and high-stakes situations.

County / Circuit Bundle (16CME)

This Civil Circuit / County Continuing Education bundle is recommended for Circuit Civil and County Mediators who need to fulfill their CME requirements for certification renewal efficiently and in one comprehensive program.”

Effective Insurance Claims Mediation, Florida(3.5CME, Ethics)

Course Description This course provides Florida mediators with practical and ethical guidance for conducting insurance claims mediation. Emphasis is placed on the ethical responsibilities of mediators, including neutrality, informed consent, confidentiality, party self‑determination, and professional conduct in insurance‑related disputes. Participants will examine common ethical challenges specific to insurance claims mediation and learn best practices for maintaining compliance with Florida Supreme Court mediator standards while facilitating fair and effective resolution.

Microsoft Outlook 2024: Email Management & Productivity (Self-Paced)

Take Control of Your Inbox Struggling to keep up with emails? Microsoft Outlook 2024 has the tools—but most people aren’t using them effectively. This self-paced course shows you how to organize your inbox, write better emails, schedule meetings, and boost productivity in minutes—not hours. Work smarter. Stay organized. Get results. 👉 Enroll today and take control of your workflow.