Courses may be offered as live training on consecutive days (onsite or virtual), a scheduled cohort, or an instructor-guided self-paced cohort. Available choices depend on the selected schedule.
Live consecutive-day training requires at least 5 enrolled students. ADRA confirms the class and any onsite venue before training. Follow the exact dates shown for your selected cohort; some schedules use nonconsecutive days. Instructor-guided self-paced learners complete the course within the selected cohort period, with instructor support.
Select your available delivery format before adding the course to your cart. You can review or change that format at checkout.
Search and register for upcoming ADRA Academy seminars, EEO training programs, compliance workshops, and professional certification events.
Investigator, counselor, and neutral mediator training aligned with federal EEO practice.
Programs designed for agencies, professionals, managers, and workplace leaders.
Review classroom directions, Metro and airport travel, nearby accommodations, online attendance guidance, training preparation information, and FAQs.
View Student Resources →Dedicated live virtual New EEO Investigator training for the U.S. Department of Energy.
Schedule: November 16, 17, and 18, 2026, 8:30 a.m.–4:00 p.m. Eastern each day.
Delivery: Live virtual. Joining details are provided directly to agency participants.
Instructor: ADR Academy faculty; final instructor assignment pending.
Registration: Closed agency cohort. No public registration.
ADRA Qualified EEO Neutral — Federal Sector Mediation Program: live onsite training in Arlington, Virginia, broadcast simultaneously via Zoom for remote participants.
Class schedule: November 16, 17, and 18, 2026, 8:30 a.m.–4:00 p.m. Eastern each day.
Instructor: ADR Academy faculty; instructor/substitute assignment pending.
Select the November 16–18, 2026 cohort when enrolling. Attendance and Zoom access details are provided to enrolled participants.
Closed agency event — public registration is not available.
This in-person course is part of the 0343 Management & Program Analyst Certificate Program for a designated agency cohort.
Schedule: November 17–18, 2026; 8:00 a.m.–4:30 p.m. daily.
Location: Marine Corps Logistics Command, 814 Radford Boulevard, Suite 20313, Albany, GA 31704-0313.
Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Wellness Wednesdays series.
Schedule: November 18, 2026 · 1:00–2:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
One-day onsite training in New York. Proposed date: Thursday, November 19, 2026, pending NLRB confirmation. Venue and daily times will be confirmed with the agency.
Attendance is limited to authorized NLRB participants. Public registration, purchasing, and walk-in attendance are not available.
An applied human-resources program addressing workforce policy, employee relations, compliance responsibilities, documentation, ethical decision-making, and practical risk management.
Class schedule: Nov 23, 2026; Nov 24, 2026; Nov 25, 2026. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Practical training for managers on identifying conflict early, conducting difficult conversations, de-escalating tension, facilitating resolution, and restoring productive working relationships.
Class schedule: Dec 1, 2026. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: Short CEU or awareness session by approved course file
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Great Communicator series.
Schedule: December 1, 2026 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.
Class schedule: Dec 2, 2026. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: CEU by approved course file
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed agency event — public registration is not available.
This in-person course is part of the 0343 Management & Program Analyst Certificate Program for a designated agency cohort.
Schedule: December 8–9, 2026; 8:00 a.m.–4:30 p.m. daily.
Location: Marine Corps Logistics Command, 814 Radford Boulevard, Suite 20313, Albany, GA 31704-0313.
Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Organizational Success series.
Schedule: December 10, 2026 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
A live, instructor-led mediation program covering the mediation process, impartial facilitation, communication, negotiation, ethical practice, and applied conflict-resolution exercises.
Class schedule: Jan 5, 2027; Jan 6, 2027; Jan 7, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Tech Tuesdays series.
Schedule: January 12, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Leadership Foundations series.
Schedule: January 21, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed agency event — public registration is not available.
This in-person course is part of the 0343 Management & Program Analyst Certificate Program for a designated agency cohort.
Schedule: January 25–27, 2027; 8:00 a.m.–4:30 p.m. daily.
Location: Marine Corps Logistics Command, 814 Radford Boulevard, Suite 20313, Albany, GA 31704-0313.
Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Wellness Wednesdays series.
Schedule: January 27, 2027 · 1:00–2:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed agency event — public registration is not available.
This in-person course is part of the 0343 Management & Program Analyst Certificate Program for a designated agency cohort.
Schedule: January 28–29, 2027; 8:00 a.m.–4:30 p.m. daily.
Location: Marine Corps Logistics Command, 814 Radford Boulevard, Suite 20313, Albany, GA 31704-0313.
Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.
A three-month executive development program for senior leaders. $3,000 total tuition includes executive coaching, live Zoom instruction, assigned ImmersiForge™ simulation labs, program leadership assessments, and 180 days of course-resource access.
Schedule: Tuesdays: February 2, 16; March 2, 16, 30; April 13, 2027. Live Zoom, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded. Six 5-hour sessions = 30 live instruction/coaching hours. Plus 15 hours of assigned ImmersiForge labs, leadership assessments, reflection, and executive development plan: 45 hours total within three months. Approved faculty assigned as needed; Zoom details provided to enrolled participants.
Select your cohort and available delivery format on the product page. Complete the assigned labs, assessments, and executive development plan by the final meeting.
A cohort-based certificate program for new supervisors covering communication, delegation, coaching, accountability, performance, employee engagement, and essential supervisory practices.
Class schedule: Feb 2, 2027; Feb 16, 2027; Mar 2, 2027; Mar 16, 2027; Mar 30, 2027; Apr 13, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.
Delivery: Live Zoom meetings every two weeks over three months.
Instructional time: 30 hours (six 5-hour sessions; breaks excluded).
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Great Communicator series.
Schedule: February 2, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.
Class schedule: Feb 9, 2027; Feb 10, 2027; Feb 11, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Organizational Success series.
Schedule: February 11, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Wellness Wednesdays series.
Schedule: February 17, 2027 · 1:00–2:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Building Relationships series.
Schedule: February 23, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
A comprehensive program for new EEO investigators addressing complaint framing, investigative planning, interviewing, evidence analysis, credibility, report writing, and MD-110-aligned practices.
Class schedule: Mar 1, 2027; Mar 2, 2027; Mar 3, 2027; Mar 4, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 32 hours / 3.2 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Tech Tuesdays series.
Schedule: March 2, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.
Class schedule: Mar 8, 2027. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: CEU by approved course file
Instructor: Guno Ritfeld / ADR Academy instructor team.
A cohort-based leadership certificate program developing communication, accountability, team leadership, performance management, decision-making, and practical supervisory capability.
Class schedule: Mar 10, 2027; Mar 24, 2027; Apr 7, 2027; Apr 21, 2027; May 5, 2027; May 19, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.
Delivery: Live Zoom meetings every two weeks over three months.
Instructional time: 30 hours (six 5-hour sessions; breaks excluded).
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Leadership Foundations series.
Schedule: March 11, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Wellness Wednesdays series.
Schedule: March 24, 2027 · 1:00–2:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Building Relationships series.
Schedule: March 30, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
A structured leadership-development pathway for aspiring public-sector leaders focused on self-awareness, communication, team-building, mentoring, and practical workplace leadership.
Class schedule: Apr 1, 2027; Apr 15, 2027; Apr 29, 2027; May 13, 2027; May 27, 2027; Jun 10, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.
Delivery: Live Zoom meetings every two weeks over three months.
Instructional time: 30 hours (six 5-hour sessions; breaks excluded).
Instructor: Guno Ritfeld / ADR Academy instructor team.
Professional training for new EEO counselors covering intake, claims, counseling duties, alternative dispute resolution, documentation, timelines, neutrality, and federal-sector EEO requirements.
Class schedule: Apr 5, 2027; Apr 6, 2027; Apr 7, 2027; Apr 8, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 32 hours / 3.2 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Great Communicator series.
Schedule: April 6, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Organizational Success series.
Schedule: April 15, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Wellness Wednesdays series.
Schedule: April 21, 2027 · 1:00–2:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Building Relationships series.
Schedule: April 27, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Tech Tuesdays series.
Schedule: May 4, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.
Class schedule: May 11, 2027; May 12, 2027; May 13, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Leadership Foundations series.
Schedule: May 13, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Building Relationships series.
Schedule: May 25, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Wellness Wednesdays series.
Schedule: May 26, 2027 · 1:00–2:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
An applied human-resources program addressing workforce policy, employee relations, compliance responsibilities, documentation, ethical decision-making, and practical risk management.
Class schedule: Jun 1, 2027; Jun 2, 2027; Jun 3, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Great Communicator series.
Schedule: June 1, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
A three-month executive development program for senior leaders. $3,000 total tuition includes executive coaching, live Zoom instruction, assigned ImmersiForge™ simulation labs, program leadership assessments, and 180 days of course-resource access.
Schedule: Tuesdays: June 1, 15, 29; July 13, 27; August 10, 2027. Live Zoom, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded. Six 5-hour sessions = 30 live instruction/coaching hours. Plus 15 hours of assigned ImmersiForge labs, leadership assessments, reflection, and executive development plan: 45 hours total within three months. Approved faculty assigned as needed; Zoom details provided to enrolled participants.
Select your cohort and available delivery format on the product page. Complete the assigned labs, assessments, and executive development plan by the final meeting.
An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.
Class schedule: Jun 7, 2027. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: CEU by approved course file
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Organizational Success series.
Schedule: June 10, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Leadership Foundations series.
Schedule: June 24, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Building Relationships series.
Schedule: June 29, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
A live, instructor-led mediation program covering the mediation process, impartial facilitation, communication, negotiation, ethical practice, and applied conflict-resolution exercises.
Class schedule: Jul 6, 2027; Jul 7, 2027; Jul 8, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Closed NLRB agency event — public registration is not available.
This FY2027 virtual instructor-led training is part of the Tech Tuesdays series.
Schedule: July 6, 2027 · 1:00–3:00 p.m. Eastern.
Attendance is limited to authorized NLRB participants. Meeting access and instructor details are provided directly to the agency. Public registration, purchasing, and walk-in attendance are not available.
A cohort-based certificate program for new supervisors covering communication, delegation, coaching, accountability, performance, employee engagement, and essential supervisory practices.
Class schedule: Aug 3, 2027; Aug 17, 2027; Aug 31, 2027; Sep 14, 2027; Sep 28, 2027; Oct 12, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.
Delivery: Live Zoom meetings every two weeks over three months.
Instructional time: 30 hours (six 5-hour sessions; breaks excluded).
Instructor: Guno Ritfeld / ADR Academy instructor team.
Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.
Class schedule: Aug 10, 2027; Aug 11, 2027; Aug 12, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.
Class schedule: Sep 1, 2027. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: CEU by approved course file
Instructor: Guno Ritfeld / ADR Academy instructor team.
A cohort-based leadership certificate program developing communication, accountability, team leadership, performance management, decision-making, and practical supervisory capability.
Class schedule: Sep 8, 2027; Sep 22, 2027; Oct 6, 2027; Oct 20, 2027; Nov 3, 2027; Nov 17, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.
Delivery: Live Zoom meetings every two weeks over three months.
Instructional time: 30 hours (six 5-hour sessions; breaks excluded).
Instructor: Guno Ritfeld / ADR Academy instructor team.
A comprehensive program for new EEO investigators addressing complaint framing, investigative planning, interviewing, evidence analysis, credibility, report writing, and MD-110-aligned practices.
Class schedule: Sep 13, 2027; Sep 14, 2027; Sep 15, 2027; Sep 16, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 32 hours / 3.2 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Professional training for new EEO counselors covering intake, claims, counseling duties, alternative dispute resolution, documentation, timelines, neutrality, and federal-sector EEO requirements.
Class schedule: Oct 4, 2027; Oct 5, 2027; Oct 6, 2027; Oct 7, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 32 hours / 3.2 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
A structured leadership-development pathway for aspiring public-sector leaders focused on self-awareness, communication, team-building, mentoring, and practical workplace leadership.
Class schedule: Oct 7, 2027; Oct 21, 2027; Nov 4, 2027; Nov 18, 2027; Dec 2, 2027; Dec 16, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.
Delivery: Live Zoom meetings every two weeks over three months.
Instructional time: 30 hours (six 5-hour sessions; breaks excluded).
Instructor: Guno Ritfeld / ADR Academy instructor team.
Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.
Class schedule: Nov 2, 2027; Nov 3, 2027; Nov 4, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
An applied human-resources program addressing workforce policy, employee relations, compliance responsibilities, documentation, ethical decision-making, and practical risk management.
Class schedule: Nov 16, 2027; Nov 17, 2027; Nov 18, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Practical training for managers on identifying conflict early, conducting difficult conversations, de-escalating tension, facilitating resolution, and restoring productive working relationships.
Class schedule: Dec 1, 2027. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: Short CEU or awareness session by approved course file
Instructor: Guno Ritfeld / ADR Academy instructor team.
An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.
Class schedule: Dec 2, 2027. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: CEU by approved course file
Instructor: Guno Ritfeld / ADR Academy instructor team.
A live, instructor-led mediation program covering the mediation process, impartial facilitation, communication, negotiation, ethical practice, and applied conflict-resolution exercises.
Class schedule: Jan 4, 2028; Jan 5, 2028; Jan 6, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.
Class schedule: Feb 1, 2028; Feb 2, 2028; Feb 3, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
An applied human-resources program addressing workforce policy, employee relations, compliance responsibilities, documentation, ethical decision-making, and practical risk management.
Class schedule: Feb 8, 2028; Feb 9, 2028; Feb 10, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
A cohort-based certificate program for new supervisors covering communication, delegation, coaching, accountability, performance, employee engagement, and essential supervisory practices.
Class schedule: Feb 15, 2028; Feb 29, 2028; Mar 14, 2028; Mar 28, 2028; Apr 11, 2028; Apr 25, 2028. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.
Delivery: Live Zoom meetings every two weeks over three months.
Instructional time: 30 hours (six 5-hour sessions; breaks excluded).
Instructor: Guno Ritfeld / ADR Academy instructor team.
An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.
Class schedule: Mar 1, 2028. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: CEU by approved course file
Instructor: Guno Ritfeld / ADR Academy instructor team.
A cohort-based leadership certificate program developing communication, accountability, team leadership, performance management, decision-making, and practical supervisory capability.
Class schedule: Mar 2, 2028; Mar 16, 2028; Mar 30, 2028; Apr 13, 2028; Apr 27, 2028; May 11, 2028. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.
Delivery: Live Zoom meetings every two weeks over three months.
Instructional time: 30 hours (six 5-hour sessions; breaks excluded).
Instructor: Guno Ritfeld / ADR Academy instructor team.
A comprehensive program for new EEO investigators addressing complaint framing, investigative planning, interviewing, evidence analysis, credibility, report writing, and MD-110-aligned practices.
Class schedule: Mar 6, 2028; Mar 7, 2028; Mar 8, 2028; Mar 9, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 32 hours / 3.2 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Professional training for new EEO counselors covering intake, claims, counseling duties, alternative dispute resolution, documentation, timelines, neutrality, and federal-sector EEO requirements.
Class schedule: Apr 3, 2028; Apr 4, 2028; Apr 5, 2028; Apr 6, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 32 hours / 3.2 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
A structured leadership-development pathway for aspiring public-sector leaders focused on self-awareness, communication, team-building, mentoring, and practical workplace leadership.
Class schedule: Apr 12, 2028; Apr 26, 2028; May 10, 2028; May 24, 2028; Jun 7, 2028; Jun 21, 2028. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.
Delivery: Live Zoom meetings every two weeks over three months.
Instructional time: 30 hours (six 5-hour sessions; breaks excluded).
Instructor: Guno Ritfeld / ADR Academy instructor team.
Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.
Class schedule: May 2, 2028; May 3, 2028; May 4, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.
Class schedule: Jun 1, 2028. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: CEU by approved course file
Instructor: Guno Ritfeld / ADR Academy instructor team.
An applied human-resources program addressing workforce policy, employee relations, compliance responsibilities, documentation, ethical decision-making, and practical risk management.
Class schedule: Jun 6, 2028; Jun 7, 2028; Jun 8, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.
Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.
CEU planning basis: 24 hours / 2.4 CEUs
Instructor: Guno Ritfeld / ADR Academy instructor team.
Review classroom directions, public transportation, airport travel, nearby accommodations, online attendance requirements, preparation guidance, and frequently asked questions before your training begins.
ADR Academy Student Services
Send a message to ADRA Student Support. A staff member can respond using the contact information you provide.
Do not enter passwords, payment details, medical information, or confidential case information. ANA cannot access private student accounts.