Choose how you learn

Courses may be offered as live training on consecutive days (onsite or virtual), a scheduled cohort, or an instructor-guided self-paced cohort. Available choices depend on the selected schedule.

Live consecutive-day training requires at least 5 enrolled students. ADRA confirms the class and any onsite venue before training. Follow the exact dates shown for your selected cohort; some schedules use nonconsecutive days. Instructor-guided self-paced learners complete the course within the selected cohort period, with instructor support.

Select your available delivery format before adding the course to your cart. You can review or change that format at checkout.

Compliance Seminars & Certification Events

Upcoming Compliance and Training Seminars

Search and register for upcoming ADRA Academy seminars, EEO training programs, compliance workshops, and professional certification events.

EEO Training

Investigator, counselor, and neutral mediator training aligned with federal EEO practice.

Compliance Focused

Programs designed for agencies, professionals, managers, and workplace leaders.

Student Training Resources

Review classroom directions, Metro and airport travel, nearby accommodations, online attendance guidance, training preparation information, and FAQs.

View Student Resources →

Find Seminars

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Open Registration Closed Agency Event Certification Program Training Seminar Webinar / Online Imported Calendar Event Other Event

Executive Coaching and Leadership Program — Fall 2026

Open Registration October 6, 20; November 3, 17; December 1, 15, 2026 · Six biweekly Zoom sessions · 45 hours including labs and assessments $3,000 total tuition

A three-month executive development program for senior leaders. $3,000 total tuition includes executive coaching, live Zoom instruction, assigned ImmersiForge™ simulation labs, program leadership assessments, and 180 days of course-resource access.

Schedule: Tuesdays: October 6, 20; November 3, 17; December 1, 15, 2026. Live Zoom, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded. Six 5-hour sessions = 30 live instruction/coaching hours. Plus 15 hours of assigned ImmersiForge labs, leadership assessments, reflection, and executive development plan: 45 hours total within three months. Approved faculty assigned as needed; Zoom details provided to enrolled participants.

Select your cohort and available delivery format on the product page. Complete the assigned labs, assessments, and executive development plan by the final meeting.

Aspiring Leader Certificate Course — Oct 8, 2026–Dec 17, 2026

Open Registration Oct 8, 2026–Dec 17, 2026 · Six biweekly Zoom sessions · 30 hours Contact ADRA

A structured leadership-development pathway for aspiring public-sector leaders focused on self-awareness, communication, team-building, mentoring, and practical workplace leadership.

Class schedule: Oct 8, 2026; Oct 22, 2026; Nov 5, 2026; Nov 19, 2026; Dec 3, 2026; Dec 17, 2026. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.

Delivery: Live Zoom meetings every two weeks over three months.

Instructional time: 30 hours (six 5-hour sessions; breaks excluded).

Instructor: Guno Ritfeld / ADR Academy instructor team.

VA Mediation in Workplace Disputes Training (Closed Agency Event)

Closed Agency Event October 13–16, 2026 · Online (three-day training window) Closed Agency Event

Closed agency event — public registration is not available.

This virtual, interactive mediation program is provided for designated VA VISN 6 EEO and Alternative Dispute Resolution personnel.

Schedule: Three-day training within the October 13–16, 2026 contract performance window. Participant session details will be supplied directly by the agency.

Delivery: Online, hosted for the Charles George VA Medical Center in Asheville, North Carolina.

The program addresses mediation fundamentals, joint discussion, difficult or emotional participants, communication barriers, caucus practice, impasse prevention, active listening, and settlement agreements.

Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.

0343 MPA — Cost Benefit Analysis (Closed Agency Event)

Closed Agency Event October 26–28, 2026 · 8:00 a.m.–4:30 p.m. daily Closed Agency Event

Closed agency event — public registration is not available.

This in-person course is part of the 0343 Management & Program Analyst Certificate Program for a designated agency cohort.

Schedule: October 26–28, 2026, daily from 8:00 a.m. to 4:30 p.m.

Location: Marine Corps Logistics Command, 814 Radford Boulevard, Suite 20313, Albany, GA 31704-0313.

Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.

0343 MPA — Quantitative & Qualitative Analysis (Closed Agency Event)

Closed Agency Event October 29–30, 2026 · 8:00 a.m.–4:30 p.m. daily Closed Agency Event

Closed agency event — public registration is not available.

This in-person course is part of the 0343 Management & Program Analyst Certificate Program for a designated agency cohort.

Schedule: October 29–30, 2026; 8:00 a.m.–4:30 p.m. daily.

Location: Marine Corps Logistics Command, 814 Radford Boulevard, Suite 20313, Albany, GA 31704-0313.

Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.

Qualified EEO Neutral — November 16–18, 2026

Open Registration November 16–18, 2026 · 8:30 a.m.–5:30 p.m. Eastern · 24 hours $850.00

ADRA Qualified EEO Neutral — Federal Sector Mediation Program: 24 instructional hours of live onsite training in Arlington, Virginia, broadcast simultaneously via Zoom for remote participants.

Class schedule: November 16, 17, and 18, 2026, 8:30 a.m.–5:30 p.m. Eastern each day. One hour of daily breaks is excluded; 8 instructional hours per day.

Instructor: ADR Academy / Guno Ritfeld and approved faculty as assigned.

Select the November 16–18, 2026 cohort when enrolling. Attendance and Zoom access details are provided to enrolled participants.

0343 MPA — Effective Writing (Closed Agency Event)

Closed Agency Event November 17–18, 2026 · 8:00 a.m.–4:30 p.m. daily Closed Agency Event

Closed agency event — public registration is not available.

This in-person course is part of the 0343 Management & Program Analyst Certificate Program for a designated agency cohort.

Schedule: November 17–18, 2026; 8:00 a.m.–4:30 p.m. daily.

Location: Marine Corps Logistics Command, 814 Radford Boulevard, Suite 20313, Albany, GA 31704-0313.

Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.

NLRB Onsite Training — New York — November 19, 2026 (Pending)

Closed Agency Event November 19, 2026 · One day onsite, New York · Pending NLRB confirmation Closed Agency Event

Closed NLRB agency event — public registration is not available.

One-day onsite training in New York. Proposed date: Thursday, November 19, 2026, pending NLRB confirmation. Venue and daily times will be confirmed with the agency.

Attendance is limited to authorized NLRB participants. Public registration, purchasing, and walk-in attendance are not available.

HR Management / HR Compliance – Nov 2026

Open Registration Nov 23, 2026; Nov 24, 2026; Nov 25, 2026 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied human-resources program addressing workforce policy, employee relations, compliance responsibilities, documentation, ethical decision-making, and practical risk management.

Class schedule: Nov 23, 2026; Nov 24, 2026; Nov 25, 2026. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Conflict for Managers / Workplace Conflict Resolution – Dec 2026

Open Registration Dec 1, 2026 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Practical training for managers on identifying conflict early, conducting difficult conversations, de-escalating tension, facilitating resolution, and restoring productive working relationships.

Class schedule: Dec 1, 2026. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: Short CEU or awareness session by approved course file

Instructor: Guno Ritfeld / ADR Academy instructor team.

Microsoft Excel / Office Skills Intensive – Dec 2026

Open Registration Dec 2, 2026 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.

Class schedule: Dec 2, 2026. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: CEU by approved course file

Instructor: Guno Ritfeld / ADR Academy instructor team.

0343 MPA — Microsoft Excel: Level III (Closed Agency Event)

Closed Agency Event December 8–9, 2026 · 8:00 a.m.–4:30 p.m. daily Closed Agency Event

Closed agency event — public registration is not available.

This in-person course is part of the 0343 Management & Program Analyst Certificate Program for a designated agency cohort.

Schedule: December 8–9, 2026; 8:00 a.m.–4:30 p.m. daily.

Location: Marine Corps Logistics Command, 814 Radford Boulevard, Suite 20313, Albany, GA 31704-0313.

Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.

24 Hour Mediation Training / Basic Mediation – Jan 2027

Open Registration Jan 5, 2027; Jan 6, 2027; Jan 7, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

A live, instructor-led mediation program covering the mediation process, impartial facilitation, communication, negotiation, ethical practice, and applied conflict-resolution exercises.

Class schedule: Jan 5, 2027; Jan 6, 2027; Jan 7, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

0343 MPA — Project Management (Closed Agency Event)

Closed Agency Event January 25–27, 2027 · 8:00 a.m.–4:30 p.m. daily Closed Agency Event

Closed agency event — public registration is not available.

This in-person course is part of the 0343 Management & Program Analyst Certificate Program for a designated agency cohort.

Schedule: January 25–27, 2027; 8:00 a.m.–4:30 p.m. daily.

Location: Marine Corps Logistics Command, 814 Radford Boulevard, Suite 20313, Albany, GA 31704-0313.

Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.

0343 MPA — Report Writing (Closed Agency Event)

Closed Agency Event January 28–29, 2027 · 8:00 a.m.–4:30 p.m. daily Closed Agency Event

Closed agency event — public registration is not available.

This in-person course is part of the 0343 Management & Program Analyst Certificate Program for a designated agency cohort.

Schedule: January 28–29, 2027; 8:00 a.m.–4:30 p.m. daily.

Location: Marine Corps Logistics Command, 814 Radford Boulevard, Suite 20313, Albany, GA 31704-0313.

Attendance is limited to authorized agency participants. Public registration, purchasing, and walk-in attendance are not available.

Executive Coaching and Leadership Program — Spring 2027

Open Registration February 2, 16; March 2, 16, 30; April 13, 2027 · Six biweekly Zoom sessions · 45 hours including labs and assessments $3,000 total tuition

A three-month executive development program for senior leaders. $3,000 total tuition includes executive coaching, live Zoom instruction, assigned ImmersiForge™ simulation labs, program leadership assessments, and 180 days of course-resource access.

Schedule: Tuesdays: February 2, 16; March 2, 16, 30; April 13, 2027. Live Zoom, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded. Six 5-hour sessions = 30 live instruction/coaching hours. Plus 15 hours of assigned ImmersiForge labs, leadership assessments, reflection, and executive development plan: 45 hours total within three months. Approved faculty assigned as needed; Zoom details provided to enrolled participants.

Select your cohort and available delivery format on the product page. Complete the assigned labs, assessments, and executive development plan by the final meeting.

New Supervisor Essentials Certificate Program — Feb 2, 2027–Apr 13, 2027

Open Registration Feb 2, 2027–Apr 13, 2027 · Six biweekly Zoom sessions · 30 hours Contact ADRA

A cohort-based certificate program for new supervisors covering communication, delegation, coaching, accountability, performance, employee engagement, and essential supervisory practices.

Class schedule: Feb 2, 2027; Feb 16, 2027; Mar 2, 2027; Mar 16, 2027; Mar 30, 2027; Apr 13, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.

Delivery: Live Zoom meetings every two weeks over three months.

Instructional time: 30 hours (six 5-hour sessions; breaks excluded).

Instructor: Guno Ritfeld / ADR Academy instructor team.

Qualified Neutral EEO – Feb 2027

Open Registration Feb 9, 2027; Feb 10, 2027; Feb 11, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.

Class schedule: Feb 9, 2027; Feb 10, 2027; Feb 11, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

New EEO Investigators – Mar 2027

Open Registration Mar 1, 2027; Mar 2, 2027; Mar 3, 2027; Mar 4, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

A comprehensive program for new EEO investigators addressing complaint framing, investigative planning, interviewing, evidence analysis, credibility, report writing, and MD-110-aligned practices.

Class schedule: Mar 1, 2027; Mar 2, 2027; Mar 3, 2027; Mar 4, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 32 hours / 3.2 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Microsoft Excel / Office Skills Intensive – Mar 2027

Open Registration Mar 8, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.

Class schedule: Mar 8, 2027. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: CEU by approved course file

Instructor: Guno Ritfeld / ADR Academy instructor team.

Emerging Supervisors and Managers Certificate Course — Mar 10, 2027–May 19, 2027

Open Registration Mar 10, 2027–May 19, 2027 · Six biweekly Zoom sessions · 30 hours Contact ADRA

A cohort-based leadership certificate program developing communication, accountability, team leadership, performance management, decision-making, and practical supervisory capability.

Class schedule: Mar 10, 2027; Mar 24, 2027; Apr 7, 2027; Apr 21, 2027; May 5, 2027; May 19, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.

Delivery: Live Zoom meetings every two weeks over three months.

Instructional time: 30 hours (six 5-hour sessions; breaks excluded).

Instructor: Guno Ritfeld / ADR Academy instructor team.

Aspiring Leader Certificate Course — Apr 1, 2027–Jun 10, 2027

Open Registration Apr 1, 2027–Jun 10, 2027 · Six biweekly Zoom sessions · 30 hours Contact ADRA

A structured leadership-development pathway for aspiring public-sector leaders focused on self-awareness, communication, team-building, mentoring, and practical workplace leadership.

Class schedule: Apr 1, 2027; Apr 15, 2027; Apr 29, 2027; May 13, 2027; May 27, 2027; Jun 10, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.

Delivery: Live Zoom meetings every two weeks over three months.

Instructional time: 30 hours (six 5-hour sessions; breaks excluded).

Instructor: Guno Ritfeld / ADR Academy instructor team.

New EEO Counselors Training – Apr 2027

Open Registration Apr 5, 2027; Apr 6, 2027; Apr 7, 2027; Apr 8, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Professional training for new EEO counselors covering intake, claims, counseling duties, alternative dispute resolution, documentation, timelines, neutrality, and federal-sector EEO requirements.

Class schedule: Apr 5, 2027; Apr 6, 2027; Apr 7, 2027; Apr 8, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 32 hours / 3.2 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Qualified Neutral EEO – May 2027

Open Registration May 11, 2027; May 12, 2027; May 13, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.

Class schedule: May 11, 2027; May 12, 2027; May 13, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Executive Coaching and Leadership Program — Summer 2027

Open Registration June 1, 15, 29; July 13, 27; August 10, 2027 · Six biweekly Zoom sessions · 45 hours including labs and assessments $3,000 total tuition

A three-month executive development program for senior leaders. $3,000 total tuition includes executive coaching, live Zoom instruction, assigned ImmersiForge™ simulation labs, program leadership assessments, and 180 days of course-resource access.

Schedule: Tuesdays: June 1, 15, 29; July 13, 27; August 10, 2027. Live Zoom, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded. Six 5-hour sessions = 30 live instruction/coaching hours. Plus 15 hours of assigned ImmersiForge labs, leadership assessments, reflection, and executive development plan: 45 hours total within three months. Approved faculty assigned as needed; Zoom details provided to enrolled participants.

Select your cohort and available delivery format on the product page. Complete the assigned labs, assessments, and executive development plan by the final meeting.

HR Management / HR Compliance – Jun 2027

Open Registration Jun 1, 2027; Jun 2, 2027; Jun 3, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied human-resources program addressing workforce policy, employee relations, compliance responsibilities, documentation, ethical decision-making, and practical risk management.

Class schedule: Jun 1, 2027; Jun 2, 2027; Jun 3, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Microsoft Excel / Office Skills Intensive – Jun 2027

Open Registration Jun 7, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.

Class schedule: Jun 7, 2027. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: CEU by approved course file

Instructor: Guno Ritfeld / ADR Academy instructor team.

24 Hour Mediation Training / Basic Mediation – Jul 2027

Open Registration Jul 6, 2027; Jul 7, 2027; Jul 8, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

A live, instructor-led mediation program covering the mediation process, impartial facilitation, communication, negotiation, ethical practice, and applied conflict-resolution exercises.

Class schedule: Jul 6, 2027; Jul 7, 2027; Jul 8, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

New Supervisor Essentials Certificate Program — Aug 3, 2027–Oct 12, 2027

Open Registration Aug 3, 2027–Oct 12, 2027 · Six biweekly Zoom sessions · 30 hours Contact ADRA

A cohort-based certificate program for new supervisors covering communication, delegation, coaching, accountability, performance, employee engagement, and essential supervisory practices.

Class schedule: Aug 3, 2027; Aug 17, 2027; Aug 31, 2027; Sep 14, 2027; Sep 28, 2027; Oct 12, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.

Delivery: Live Zoom meetings every two weeks over three months.

Instructional time: 30 hours (six 5-hour sessions; breaks excluded).

Instructor: Guno Ritfeld / ADR Academy instructor team.

Qualified Neutral EEO – Aug 2027

Open Registration Aug 10, 2027; Aug 11, 2027; Aug 12, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.

Class schedule: Aug 10, 2027; Aug 11, 2027; Aug 12, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Microsoft Excel / Office Skills Intensive – Sep 2027

Open Registration Sep 1, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.

Class schedule: Sep 1, 2027. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: CEU by approved course file

Instructor: Guno Ritfeld / ADR Academy instructor team.

Emerging Supervisors and Managers Certificate Course — Sep 8, 2027–Nov 17, 2027

Open Registration Sep 8, 2027–Nov 17, 2027 · Six biweekly Zoom sessions · 30 hours Contact ADRA

A cohort-based leadership certificate program developing communication, accountability, team leadership, performance management, decision-making, and practical supervisory capability.

Class schedule: Sep 8, 2027; Sep 22, 2027; Oct 6, 2027; Oct 20, 2027; Nov 3, 2027; Nov 17, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.

Delivery: Live Zoom meetings every two weeks over three months.

Instructional time: 30 hours (six 5-hour sessions; breaks excluded).

Instructor: Guno Ritfeld / ADR Academy instructor team.

New EEO Investigators – Sep 2027

Open Registration Sep 13, 2027; Sep 14, 2027; Sep 15, 2027; Sep 16, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

A comprehensive program for new EEO investigators addressing complaint framing, investigative planning, interviewing, evidence analysis, credibility, report writing, and MD-110-aligned practices.

Class schedule: Sep 13, 2027; Sep 14, 2027; Sep 15, 2027; Sep 16, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 32 hours / 3.2 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

New EEO Counselors 32 Hours Course Oct 2027

Open Registration Oct 4, 2027; Oct 5, 2027; Oct 6, 2027; Oct 7, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Professional training for new EEO counselors covering intake, claims, counseling duties, alternative dispute resolution, documentation, timelines, neutrality, and federal-sector EEO requirements.

Class schedule: Oct 4, 2027; Oct 5, 2027; Oct 6, 2027; Oct 7, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 32 hours / 3.2 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Aspiring Leader Certificate Course — Oct 7, 2027–Dec 16, 2027

Open Registration Oct 7, 2027–Dec 16, 2027 · Six biweekly Zoom sessions · 30 hours Contact ADRA

A structured leadership-development pathway for aspiring public-sector leaders focused on self-awareness, communication, team-building, mentoring, and practical workplace leadership.

Class schedule: Oct 7, 2027; Oct 21, 2027; Nov 4, 2027; Nov 18, 2027; Dec 2, 2027; Dec 16, 2027. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.

Delivery: Live Zoom meetings every two weeks over three months.

Instructional time: 30 hours (six 5-hour sessions; breaks excluded).

Instructor: Guno Ritfeld / ADR Academy instructor team.

Qualified Neutral EEO – Nov 2027

Open Registration Nov 2, 2027; Nov 3, 2027; Nov 4, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.

Class schedule: Nov 2, 2027; Nov 3, 2027; Nov 4, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

HR Management / HR Compliance – Nov 2027

Open Registration Nov 16, 2027; Nov 17, 2027; Nov 18, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied human-resources program addressing workforce policy, employee relations, compliance responsibilities, documentation, ethical decision-making, and practical risk management.

Class schedule: Nov 16, 2027; Nov 17, 2027; Nov 18, 2027. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Conflict for Managers / Workplace Conflict Resolution – Dec 2027

Open Registration Dec 1, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Practical training for managers on identifying conflict early, conducting difficult conversations, de-escalating tension, facilitating resolution, and restoring productive working relationships.

Class schedule: Dec 1, 2027. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: Short CEU or awareness session by approved course file

Instructor: Guno Ritfeld / ADR Academy instructor team.

Microsoft Excel / Office Skills Intensive – Dec 2027

Open Registration Dec 2, 2027 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.

Class schedule: Dec 2, 2027. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: CEU by approved course file

Instructor: Guno Ritfeld / ADR Academy instructor team.

Mediation Training / Basic Mediation 24 Hrs – Jan 2028

Open Registration Jan 4, 2028; Jan 5, 2028; Jan 6, 2028 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

A live, instructor-led mediation program covering the mediation process, impartial facilitation, communication, negotiation, ethical practice, and applied conflict-resolution exercises.

Class schedule: Jan 4, 2028; Jan 5, 2028; Jan 6, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Qualified Neutral EEO – Feb 2028

Open Registration Feb 1, 2028; Feb 2, 2028; Feb 3, 2028 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.

Class schedule: Feb 1, 2028; Feb 2, 2028; Feb 3, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

HR Management / HR Compliance – Feb 2028

Open Registration Feb 8, 2028; Feb 9, 2028; Feb 10, 2028 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied human-resources program addressing workforce policy, employee relations, compliance responsibilities, documentation, ethical decision-making, and practical risk management.

Class schedule: Feb 8, 2028; Feb 9, 2028; Feb 10, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

New Supervisor Essentials Certificate Program — Feb 15, 2028–Apr 25, 2028

Open Registration Feb 15, 2028–Apr 25, 2028 · Six biweekly Zoom sessions · 30 hours Contact ADRA

A cohort-based certificate program for new supervisors covering communication, delegation, coaching, accountability, performance, employee engagement, and essential supervisory practices.

Class schedule: Feb 15, 2028; Feb 29, 2028; Mar 14, 2028; Mar 28, 2028; Apr 11, 2028; Apr 25, 2028. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.

Delivery: Live Zoom meetings every two weeks over three months.

Instructional time: 30 hours (six 5-hour sessions; breaks excluded).

Instructor: Guno Ritfeld / ADR Academy instructor team.

Microsoft Excel / Office Skills Intensive – Mar 2028

Open Registration Mar 1, 2028 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.

Class schedule: Mar 1, 2028. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: CEU by approved course file

Instructor: Guno Ritfeld / ADR Academy instructor team.

Emerging Supervisors and Managers Certificate Course — Mar 2, 2028–May 11, 2028

Open Registration Mar 2, 2028–May 11, 2028 · Six biweekly Zoom sessions · 30 hours Contact ADRA

A cohort-based leadership certificate program developing communication, accountability, team leadership, performance management, decision-making, and practical supervisory capability.

Class schedule: Mar 2, 2028; Mar 16, 2028; Mar 30, 2028; Apr 13, 2028; Apr 27, 2028; May 11, 2028. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.

Delivery: Live Zoom meetings every two weeks over three months.

Instructional time: 30 hours (six 5-hour sessions; breaks excluded).

Instructor: Guno Ritfeld / ADR Academy instructor team.

New EEO Investigators – Mar 2028

Open Registration Mar 6, 2028; Mar 7, 2028; Mar 8, 2028; Mar 9, 2028 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

A comprehensive program for new EEO investigators addressing complaint framing, investigative planning, interviewing, evidence analysis, credibility, report writing, and MD-110-aligned practices.

Class schedule: Mar 6, 2028; Mar 7, 2028; Mar 8, 2028; Mar 9, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 32 hours / 3.2 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

New EEO Counselors Training – Apr 2028

Open Registration Apr 3, 2028; Apr 4, 2028; Apr 5, 2028; Apr 6, 2028 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Professional training for new EEO counselors covering intake, claims, counseling duties, alternative dispute resolution, documentation, timelines, neutrality, and federal-sector EEO requirements.

Class schedule: Apr 3, 2028; Apr 4, 2028; Apr 5, 2028; Apr 6, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 32 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 32 hours / 3.2 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Aspiring Leader Certificate Course — Apr 12, 2028–Jun 21, 2028

Open Registration Apr 12, 2028–Jun 21, 2028 · Six biweekly Zoom sessions · 30 hours Contact ADRA

A structured leadership-development pathway for aspiring public-sector leaders focused on self-awareness, communication, team-building, mentoring, and practical workplace leadership.

Class schedule: Apr 12, 2028; Apr 26, 2028; May 10, 2028; May 24, 2028; Jun 7, 2028; Jun 21, 2028. Six Zoom sessions every two weeks, 9:00 a.m.–2:30 p.m. Eastern; 30-minute break excluded each day. 5 instructional hours per session, 30 hours total within a three-month program. ADR Academy approved faculty assigned as needed. Zoom access provided to enrolled participants.

Delivery: Live Zoom meetings every two weeks over three months.

Instructional time: 30 hours (six 5-hour sessions; breaks excluded).

Instructor: Guno Ritfeld / ADR Academy instructor team.

Qualified Neutral EEO – May 2028

Open Registration May 2, 2028; May 3, 2028; May 4, 2028 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

Professional preparation for qualified EEO neutrals, including the federal EEO process, impartiality, mediation techniques, ethics, confidentiality, and practical dispute-resolution exercises.

Class schedule: May 2, 2028; May 3, 2028; May 4, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Microsoft Excel / Office Skills Intensive – Jun 2028

Open Registration Jun 1, 2028 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied Microsoft Excel and office-productivity intensive covering data organization, formulas, charts, reporting, document workflows, and efficient professional use of Microsoft 365 tools.

Class schedule: Jun 1, 2028. 8:30 a.m.–5:30 p.m. Eastern; one hour of breaks excluded. 8 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: CEU by approved course file

Instructor: Guno Ritfeld / ADR Academy instructor team.

HR Management / HR Compliance – Jun 2028

Open Registration Jun 6, 2028; Jun 7, 2028; Jun 8, 2028 · 8:30 a.m.–5:30 p.m. Eastern Contact ADRA

An applied human-resources program addressing workforce policy, employee relations, compliance responsibilities, documentation, ethical decision-making, and practical risk management.

Class schedule: Jun 6, 2028; Jun 7, 2028; Jun 8, 2028. 8:30 a.m.–5:30 p.m. Eastern each day; one hour of breaks daily excluded. 24 instructional hours. Live virtual training; access details provided to enrolled participants.

Delivery: Primarily live online / virtual; onsite or hybrid delivery may be scheduled as needed.

CEU planning basis: 24 hours / 2.4 CEUs

Instructor: Guno Ritfeld / ADR Academy instructor team.

Prepare for Your ADRA Training

Review classroom directions, public transportation, airport travel, nearby accommodations, online attendance requirements, preparation guidance, and frequently asked questions before your training begins.

Adress Orlando

Florida HQ:

121 South Orange Avenue Suite 1500.

Orlando, Florida 32801

Phone: (407) 298-3751

Email: info@adraceu.com

Address DC Metro

DC Metro (Principle): 

3100 Clarendon Boulevard, Suite 200.

Arlington, Virginia 22201.

Phone: (703) 584-5504

Email: info@adraceu.com

Rhode Island Office

Rhode Island

10 Dorance Street

Providence, Rhode Island, 02903

Phone: (703) 584-5504

Email: info@adraceu.com

Tollfree

Toll free USA Call: (866) 384-4563

Web: www.adraceu..com

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