Curtailing Diversity Tensions in Workplace Dispute Mediations (1.5CME Diversity)

This presentation is eligible for up to 1.5CME Diversity or 1.5 CME General credits. In this session, presenter discusses how diversity issues may impact the mediation process causing communication interruption and placing any hope for resolution in jeopardy; presenter looks at the impact of parties’ and /or mediator’s cultural background on negotiation styles and offers suggestions for developing the cultural competence necessary to mediate successfully.