ADR Certificate Programs – ADR Academy (ADRA)

Professional ADR pathways

Gain essential career certifications for law, mediation, and dispute resolution.

ADRA’s ADR programs support professionals seeking practical skills in conflict resolution, mediation, EEO neutrality, employment/labor dispute resolution, workplace conflict management, and legal support.

ADRMediation and dispute-resolution focus

IACETCEU certificate pathways

5Featured certificate options

OnlineSelf-paced and instructor-guided formats

Built for real dispute-resolution practice

Programs are designed for learners who need professional conflict-management skills across workplace, organizational, legal, employment, labor, EEO, community, and interpersonal contexts. Course designs combine principles, policy, communication, ethics, case examples, role play, and applied exercises.

ADR certificate catalog

Explore programs, details, and registration actions.

Use search and filters to quickly find programs. Select “View Details” for complete information in a branded popup.

What participants develop

Core skills across ADR, mediation, legal support, and conflict resolution.

Conflict resolution and mediation skills

Active listening, reframing, questioning, and interest-based communication.
Emotional intelligence, de-escalation, and constructive conflict management.
Negotiation, problem-solving, and facilitation of dialogue.

Employment, labor, workplace, and EEO dispute skills

Employment law and labor relations mediation concepts.
Pre-mediation intake, opening sessions, caucus process, impasse work, and settlement framing.
EEO neutral expectations, ethical grounding, confidentiality, and sensitive-dispute practice.

Legal support and certification readiness

Legal terminology, procedures, ethics, written communications, pleadings, motions, discovery, and law office procedures.
Preparation for NALS ALP/LSP-aligned legal support professional development.
Certificate of Completion and IACET CEU pathways where applicable.

Student guidance

Frequently asked questions.

Are the programs online?

Programs include self-paced interactive modules, instructor-guided online options, and optional live or group sessions depending on the certificate. Group options are available for organizations of five or more; contact the Registrar.

Do students receive a certificate?

Successful participants receive a Certificate of Completion. Several programs include IACET CEUs, including 1.6, 2.0, 3.0, or 4.5 CEU pathways depending on the selected program.

Who can help with the right program?

Students and organizations can contact the Registrar at registrar@adraceu.com or the ADRA office for guidance on selecting an ADR, mediation, EEO, employment, workplace conflict, or legal support pathway.

Build your ADR pathway

Start your certificate journey in mediation, dispute resolution, EEO neutrality, or legal support.

ADRA supports individual learners, federal agency learners, legal professionals, HR teams, and organizations seeking practical conflict-resolution training.

View Programs Email Registrar

Organization or group training

For groups of five or more, contact registrar@adraceu.com to discuss scheduling, delivery method, and program alignment.

Contact ADRA

Request ADR certificate program information.

Florida HQ

121 South Orange Avenue, Suite 1500
Orlando, Florida 32801
Phone: (407) 298-3751
Email: info@adraceu.com

DC Metro

3100 Clarendon Boulevard, Suite 200
Arlington, Virginia 22201
Phone: (703) 584-5504
Email: info@adraceu.com

Toll Free

Toll Free USA: (866) 384-4563
Registrar: registrar@adraceu.com
Web: www.adraceu.com