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Short Course Description
NEW COUNSELORS TRAINING – 32 HOURS ONLINE
Dates:
- March 10–13, 2025 (Monday to Thursday) |  8:30 AM – 4:30 PM EST
- July 14–17, 2025 (Monday to Thursday) | 8:30 AM – 4:30 PM EST
- November 3–6, 2025 (Monday to Thursday) | 8:30 AM – 4:30 PM EST
- EEO Process Overview: Understand the complete EEO process as outlined in 29 C.F.R. Part 1614, including important timeframes, class complaints, and fragmentation issues.
- EEO Counselor Roles: Learn the duties and responsibilities of an EEO Counselor, including ethical standards and best practices for managing EEO cases.
- Relevant EEO Laws: Gain knowledge of key statutes enforced by the Equal Employment Opportunity Commission (EEOC), such as:Title VII of the Civil Rights Act (1964) The Equal Pay Act (1963) The Age Discrimination in Employment Act (1967) Sections 501 and 505 of the Rehabilitation Act (1973) Title II of the Genetic Information Nondiscrimination Act (2008)
- Theories of Discrimination: Understand different theories of discrimination, including disparate treatment, adverse impact, and reasonable accommodation, with detailed instructions on handling class actions and fragmentation.
- Practical Skills Development: Practice EEO counseling through role-playing, including initial intake sessions, identifying claims, writing reports, and resolution attempts.
- Alternative Procedures: Learn about other options available to aggrieved persons, such as going directly to court under the Age Discrimination in Employment Act, mixed case processing, class complaints, and negotiated grievance procedures.
- Remedies Overview: Get an overview of available remedies, including compensatory damages, attorney’s fees, and costs.
- ADR Processes: Explore the agency’s informal and formal Alternative Dispute Resolution (ADR) processes.
Instructor(s)
Guno Ritfeld
Guno Ritfeld is a retired Department of Defense Commissioned Officer. He has earned a B.A. in Psychology/Education, a Juris Doctorate (J.D.), and a Master of Laws (LL.M.) degree.
He is certified by the Florida Supreme Court as a Circuit Civil, Family, and County mediator and has served as a County mediator at the Orange County courthouse. He served as a member of the City of Orlando Certification Appeals Board and Chapter 57 Discrimination Board, and as a contract Human Rights Mediator and Administrative Investigator for various state and federal agencies. He is an experienced commercial, workplace, and family dispute mediator and arbitrator.