Equal Employment Opportunity Certificate Programs

New Investigators Certificate Course

Dates:

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Jan 12- 15, 2026
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April  13- 16, 2026
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Course fee: $1000.00

Delivery Method: Live Instructor Led VIA Zoom Webinar. Participants may also attend In-person (Arlington, VA)

This program meets the requirement for EEOC to fulfill the requisite 32-hour training requirement for new federal counselors and investigators.

Participants are taught basics regarding EEO law and provided with the opportunity to develop essential investigative techniques in a small group setting.

Trainers also use instructive exercises to assist participants in completing two actual investigations, which include allegations of harassment, disparate treatment, and disability discrimination.

Qualified EEO Neutral Mediation Certificate

Delivery Method: Live Instructor Led VIA Zoom Webinar. Participants may also attend In-person (Arlington, VA)

Date:

March 16-18, 2026

Becoming a Qualified EEO Mediator: EEOC Requirements To become a qualified mediator for Equal Employment Opportunity (EEO) disputes, the U.S. Equal Employment Opportunity Commission (EEOC) sets specific requirements.

These requirements are designed to ensure that mediators have the necessary knowledge, skills, and ethical grounding to effectively mediate EEO disputes, which often involve sensitive and complex issues.

Program concept:

Foundational Knowledge: EEO laws, types of workplace discrimination, and the EEO complaint process.

Mediation Skills: Conflict resolution theories, communication techniques, and negotiation strategies.

Practical Application: Case studies, role-playing exercises, and interview techniques.

Ethics and Professionalism: Mediator ethics, cultural competence, and bias mitigation.

New EEO Counselors Certificate Course

NEW COUNSELORS TRAINING – 32 HOURS ONLINE

Dates:

Feb 3-6, 2026

Course Fee: $1000.00

Delivery Method: Live Instructor Led VIA Zoom Webinar | Participants may also attend In-person (Arlington, VA)

The purpose of this training is to introduce students to EEO counseling and help EEO Counselors develop techniques through lectures, discussion, and interactive role-plays that help the EEO Counselor succeed in the Federal sector.

The EEO Counselor serves as a liaison between the employee and management in the informal complaint processing stage

Employment/Labor Law Mediation Certificate

Delivery Method: Virtual

Course Format:

Self-Paced with Instructor Guidance: Learners complete the course content at their own pace, with access to an instructor for questions and support.

Instructor-Guided Sessions: Scheduled, structured sessions led by a qualified instructor, ensuring consistent progress and engagement.

Zoom Office Hours: Dedicated virtual office hours hosted via Zoom for live Q&A, one-on-one support, and additional instruction.

Enrollment & Participation Details:

Date: Open Enrollment – Students may register and begin at their convenience, with guided timelines and recommended pacing.

Final Course Segment:

Online Mock Mediation: All students are required to participate in a culminating online mock mediation exercise, applying learned skills in a realistic, interactive setting, facilitated by the instructor.

Group/ Cohort (5 or more). Contact the Registrar: registrar@adraceu.com

This intensive course is intended to provide students with training in Employment/Labor Law Conflict Dispute Resolution. The course will give you the essential knowledge needed to work as an employment mediator. It covers a wide range of topics including substantive employment law, as well as training in the mediation process and skills, all aimed at preparing participants to become qualified mediators for employment disputes.

Program concept: The program has 3 parts: The first 4 modules focus on substantive employment and labor laws. The remaining 5 modules focus on meditation practices and related rules and policies. The course ends with practical exercises and a final quiz.

Part I: Law that applies to employment and relevant case law
Part II: Mediation, then in-depth role-playing to help you learn and practice the skills to facilitate the process.
Part III: Practical exercises and testing

Equal Employment Annual Recertification

MD110 requires EEO Investigators and Counselors to complete 8 hours of annual refresher courses. Upon completion of the refresher courses, you will receive a Certificate of Completion with IACET CEUs.

Arbitration Training

Communication Method For Trust And Accountability(5.5 CME)

This course equips mediators with practical communication tools to build trust, ensure accountability, and manage conflict effectively. Through interactive practice, participants learn to foster transparency, credibility, and constructive dialogue.

Conflict Resolution: A Practical 7-Step Approach

“Turn Conflict into Collaboration: Master the Art of Resolution.” Wherever two or more people come together, conflict is inevitable. The ability to manage and resolve disputes effectively is essential for maintaining harmony and productivity. This course equips participants with a seven-step conflict resolution process that can be adapted to resolve disputes of any size or complexity.

Generation Gap(5.5 CME)

Having multiple cultures within a workplace may lead to communication difficulties and occasional conflicts, yet the advantages of such diversity far outweigh the challenges. Managing a workforce that spans different generations can also be complex. With older employees postponing retirement and younger professionals stepping in, today’s workplace has evolved into a mosaic of perspectives and experiences—each bringing unique value to the organization.