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Learning and Development covers one of five functional areas tested on the PHR/SPHR certification exams

$200.00
Course Access

Unlimited Duration

Modules

1

Students

Posted by
Certification

Short Course Description

The learning and Development program includes the following content:

Training and Development in the Organization

  • Need for Training
  • Strategic Alignment of Training and Development
  • Systems Model of Training
  • Assessing Training Needs

Principles of Training and Development

  • Theories of Learning
  • Principles of Learning
  • Learning

Training and Development Techniques

  • Developing Training Objectives
  • Training Methods and Processes
  • On-the-job Training Methods
  • Off-the-job Training Methods
  • On-the-job Versus Off-the-job Training

Presenting the Training: Delivery

  • Facilities Planning
  • Training Materials

Evaluation of Training Effectiveness

  • Comparison of Training Techniques
  • Criteria for Evaluating Training
  • Sources of Data
  • Research Methods for Evaluation

Talent Management Programs

  • Talent Management
  • Socialization
  • Orientation and Onboarding
  • Employee Development
  • Career Planning and Development
  • Expatriate Training
  • OSHA Mandated Training
  • Sexual Harassment and Discrimination Training

Performance Management

  • Performance Management
  • Performance Evaluation
  • Performance Criteria
  • Criterion Problems
  • Rating Errors
  • Evaluation Procedures
  • Behaviorally-based Appraisal Methods: MBO, BARS, BOS
  • Appraisers
  • Appraisal Interview
  • Linking Appraisals to Employment Decisions
  • Legal Constraints on Performance Appraisal

Change Management

  • Change Agent Role
  • Organizational Change
  • Targets of Change
  • Theories of Change
  • Overcoming Resistance to Change
  • Action Research Model
  • Learning Organizations
  • Re-energizing the Mature Organization
  • Transfer and Diffusion of Change

Organizational Development Interventions

  • Interpersonal Interventions
  • Group Interventions
  • Intergroup Interventions
  • Organizational Interventions

Employee Retention

  • Measuring Retention
  • Turnover
  • Retention Strategies

Instructor(s)

Guno Ritfeld
Profile Photo
Guno Ritfeld is a retired Department of Defense Commissioned Officer. He has earned a B.A. in Psychology/Education, a Juris Doctorate (J.D.), and a Master of Laws (LL.M.) degree. He is certified by the Florida Supreme Court as a Circuit Civil, Family, and County mediator and has served as a County mediator at the Orange County courthouse. He served as a member of the City of Orlando Certification Appeals Board and Chapter 57 Discrimination Board, and as a contract Human Rights Mediator and Administrative Investigator for various state and federal agencies. He is an experienced commercial, workplace, and family dispute mediator and arbitrator.
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