4.6

59

ratings 

Scholars describe the stages of mediation conference as a 5, 6, 7, or 8 stage approach. No matter the number of stages of mediation the Mediators use various techniques to open, or improve, dialogue and empathy between disputants, aiming to help the parties reach an agreement. The National Mediation Board (NRB) lists 6 Stages depicted in 8 training videos in this course.

$15.00 per 90 days
Course Access

90 Days

Modules

8

Students

134

Posted by
Certification

Short Course Description

This course covers the stages of the mediation session, expected conduct, and expectations from the parties and the mediator. Full credit for the training videos is given to the National Mediation Board (NMB). ADRA makes this training available through its Learning Management System (LMS) and provides participants an opportunity to evidence the training with a Certificate of Training.


Duration: 3 Clock hours  | 3.5 Continuing Mediation Education Hours (3.5 Ethics, 1 Diversity).


Scholars describe the stages of mediation conferences as a 5, 6, 7, or 8-stage approach. No matter the number of stages of mediation the Mediators use various techniques to open, or improve, dialogue and empathy between disputants, aiming to help the parties reach an agreement.  The National Mediation Board (NRB) lists 6 Stages depicted in the 8 training videos in this course. 


Mediation is a structured, interactive process where an impartial third party assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques. The mediator uses a wide variety of techniques to guide the process in a constructive direction and to help the parties find their optimal solution. A mediator is facilitative in that she/he manages the interaction between parties and facilitates open communication. 


Training Covered: 

  • Stage 1: Intro and Opening Statements
  • Stage 2: Presenting the Case
  • Stage 3: Developing the Issue Statement
  • Stage 4: Discussing Interests
  • Stage 5: Brainstorming – Options
  • Stage 6: Caucus – Evaluate Options
  • Stage 7: Building Consensus – Agreement
  • Stage 8: Sign-off and Closing


About the NMB

The National Mediation Board (NMB), established by the 1934 amendments to the Railway Labor Act of 1926, is an independent U.S. federal government agency that facilitates labor-management relations within the nation’s railroad and airline industries. 


Pursuant to the Railway Labor Act, NMB programs provide dispute resolution processes to effectively meet its statutory objectives: avoiding interruption to commerce or to the operation of any carrier; forbidding any limitation upon freedom of association among employees; providing for the prompt and orderly settlement of all disputes concerning rates of pay, rules, or working conditions; and providing for the prompt and orderly settlement of all disputes growing out of grievances related to the implementation and management of collective bargaining agreements.

Reviews

4.6

4.6
59 ratings
  • 5 stars38
  • 4 stars18
  • 3 stars1
  • 2 stars2
  • 1 stars0
  1. William BrightwellApril 27, 2024 at 18:28
    Good strategies
    5

    This course lays out good strategies to move forward with dispute resolution.

  2. mODEL sTANDARDS OF eTHICAL mEDIATION
    5

    Good review and helpful.

  3. Ann CharleusMay 7, 2024 at 12:06
    Good Reminder
    5

    Good reminder of best practices

  4. Winter SpiresMay 13, 2024 at 00:27
    Models of mediation
    5

    I liked this a lot. It has vignettes that show you how to approach various stages of the mediation.

  5. Paul McLesterMay 23, 2024 at 21:17
    Mediation overview
    4

    good information on the stages

Instructor(s)

Guno Ritfeld
Profile Photo
Guno Ritfeld is a retired Department of Defense Commissioned Officer. He has earned a B.A. in Psychology/Education, a Juris Doctorate (J.D.), and a Master of Laws (LL.M.) degree. He is certified by the Florida Supreme Court as a Circuit Civil, Family, and County mediator and has served as a County mediator at the Orange County courthouse. He served as a member of the City of Orlando Certification Appeals Board and Chapter 57 Discrimination Board, and as a contract Human Rights Mediator and Administrative Investigator for various state and federal agencies. He is an experienced commercial, workplace, and family dispute mediator and arbitrator.

Office Florida

121 South Orange Avenue, Suite 1500, Orlando, Florida 32801
407-298-3751
info@adraceu.com

Office Virginia

1101 Wilson Blvd 6th Floor, Arlington, Virginia 22209
703-584-5504
info@adraceu.com

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