Business Management/Leadership and Strategy covers one of five functional areas tested on the PHR/SPHR certification exams.

Course Access

Unlimited Duration

Last Updated

February 15, 2023




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Business Management/Leadership and Strategy includes the following content:

Strategic Human Resource Management 

Corporate Governance

  • Business Strategy
  • HR Functions
  • HR Policies and Procedures
  • HR Generalist and HR Specialist
  • HR Roles
  • HR Competencies
  • Financial Knowledge


Organizational Strategy

  • Defining the Organization's Mission
  • Selecting a Strategy
  • Analyzing the Firm
  • Analyzing the Environment
  • Writing a Business Plan
  • HR Project Management


HR Control and Evaluation

  • HR Budgeting Process
  • HR Metrics: Evaluating HR Effectiveness
  • Key Performance Indicators (KPI)
  • Effects of HR Practices on Business Performance
  • Outsourcing the HR function


HR Technology

  • Human Resource Information System (HRIS)
  • Artificial Intelligence and HR Portals
  • Employee Communications
  • Virtual Teams


Organizational Environments

  • Environmental Sectors
  • Environmental Scanning
  • Influencing Legislation
  • Aligning HR Functions with Organizational Contexts


Organizational Design and Development

  • Functional Versus Product Departmentalization
  • Centralized Versus Decentralized Decision Making
  • Formal Versus Informal Rules and Control Mechanisms
  • Division of Labor
  • Span of Control
  • Matrix Structures
  • Evaluating the Effectiveness of an Organization's Structure


Organizational Culture

  • Climate versus Culture
  • Levels of Organizational Culture
  • Development of Culture
  • Maintaining Organizational Culture
  • Changing Organizational Culture
  • Creativity and Innovation
  • Developing a Culture of Inclusion


Global HR Management

  • Globalization of Business
  • Stages of International HR Management
  • Other Global Structures
  • Approaches to Global HR
  • Impact of Globalization
  • Managerial Styles
  • Communication and Language
  • International Cultural Differences
  • Managing Global Employment
  • Labor Force Comparisons
  • Global Employment Laws and Regulations


Leadership and Management Theories

  • Leadership Theories
  • Effect of Leadership in Organizations
  • Emotional Intelligence
  • Leadership Training


Decision Making

  • Individual Decision Making
  • Group Decision Making
  • Group Influences on Decision Making
  • Decision-Making in Organization



  • Organizational Ethics
  • Defining Morality
  • Ethical Issues
  • Establishing Ethical Behavior in the Organization 


HR Research and Analytics

  • Research Design and Methodology
  • Quantitative Analysis
  • Qualitative Research
  • Graphically Displaying HR Data

Course Curriculum

  • 2023 PHR/SPHR Unit 1 Business Management Unlimited
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Guno Ritfeld
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