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Business Management/Leadership and Strategy covers one of five functional areas tested on the PHR/SPHR certification exams.
Unlimited Duration
September 20, 2023
1
Business Management/Leadership and Strategy includes the following content:
Strategic Human Resource Management
Corporate Governance
- Business Strategy
- HR Functions
- HR Policies and Procedures
- HR Generalist and HR Specialist
- HR Roles
- HR Competencies
- Financial Knowledge
Organizational Strategy
- Defining the Organization's Mission
- Selecting a Strategy
- Analyzing the Firm
- Analyzing the Environment
- Writing a Business Plan
- HR Project Management
HR Control and Evaluation
- HR Budgeting Process
- HR Metrics: Evaluating HR Effectiveness
- Key Performance Indicators (KPI)
- Effects of HR Practices on Business Performance
- Outsourcing the HR function
HR Technology
- Human Resource Information System (HRIS)
- Artificial Intelligence and HR Portals
- Employee Communications
- Virtual Teams
Organizational Environments
- Environmental Sectors
- Environmental Scanning
- Influencing Legislation
- Aligning HR Functions with Organizational Contexts
Organizational Design and Development
- Functional Versus Product Departmentalization
- Centralized Versus Decentralized Decision Making
- Formal Versus Informal Rules and Control Mechanisms
- Division of Labor
- Span of Control
- Matrix Structures
- Evaluating the Effectiveness of an Organization's Structure
Organizational Culture
- Climate versus Culture
- Levels of Organizational Culture
- Development of Culture
- Maintaining Organizational Culture
- Changing Organizational Culture
- Creativity and Innovation
- Developing a Culture of Inclusion
Global HR Management
- Globalization of Business
- Stages of International HR Management
- Other Global Structures
- Approaches to Global HR
- Impact of Globalization
- Managerial Styles
- Communication and Language
- International Cultural Differences
- Managing Global Employment
- Labor Force Comparisons
- Global Employment Laws and Regulations
Leadership and Management Theories
- Leadership Theories
- Effect of Leadership in Organizations
- Emotional Intelligence
- Leadership Training
Decision Making
- Individual Decision Making
- Group Decision Making
- Group Influences on Decision Making
- Decision-Making in Organization
Ethics
- Organizational Ethics
- Defining Morality
- Ethical Issues
- Establishing Ethical Behavior in the Organization
HR Research and Analytics
- Research Design and Methodology
- Quantitative Analysis
- Qualitative Research
- Graphically Displaying HR Data
Course Curriculum
Guno Ritfeld is a retired Department of Defense Commissioned Officer. He has earned a B.A. in Psychology/Education, a Juris Doctorate (J.D.), and a Master of Laws (LL.M.) degree.
He is certified by the Florida Supreme Court as a Circuit Civil, Family, and County mediator and has served as a County mediator at the Orange County courthouse. He served as a member of the City of Orlando Certification Appeals Board and Chapter 57 Discrimination Board, and as a contract Human Rights Mediator and Administrative Investigator for various state and federal agencies. He is an experienced commercial, workplace, and family dispute mediator and arbitrator.
