The Basic Mediation Skills Certificate course is designed to develop and provide students with the knowledge needed to become a mediator. The course creates an excellent starting point for those who would like to have a solid understanding of the process. The course is geared toward those who are interested in learning what it takes to become a professional mediator and is also a great tool for those who will be involved in any aspect of mediation.
Students will be exposed to and learn the history of mediation, an overview of ADR legislation, conflict resolution theory, mediation theory and practice, mediation processes and techniques, self-awareness, and ethics. This class also covers the types of information necessary to determine whether or not a case is a good candidate for mediation, the confidentiality issues involved, and what follow-up activities can be expected. Each section concludes with a quiz that allows you to assess your comprehension of the information presented. The Final exam is a practical exercise demonstrating the skills and ethical standards in mediation.
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