Description
Federal Workplace ADR and EEO Program (Interactive Self-Paced)
A 24-hour federal workplace ADR and EEO program for managers, EEO and ADR professionals, HR and employee-relations staff. The program covers process routing, EEO concepts, ADR ethics, conflict diagnosis, mediation, interactive role practice, settlement documentation, prevention, and capstone quality.
Offering at a Glance
- Total time: 24 hours
- Delivery: Interactive self-paced: 24 active online hours
- Course access: Eight interactive modules with downloadable Word and PDF resources
- Assessment: 32 module-check questions, 20-question final, and eight applied work products
- Certificate: Issued after verified successful completion
Learning Outcomes
- Route workplace concerns accurately among EEO, ADR, grievance, safety, ethics, labor, and management systems.
- Protect neutrality, voluntariness, confidentiality, fairness, and lawful role boundaries.
- Prepare and conduct a fair mediation process using interest-based methods and realistic role practice.
- Draft specific, authorized, enforceable terms and build preventive conflict-management capability.
Completion Requirements
- Complete all eight modules and eight required applied work products.
- Pass every module knowledge check and the final assessment with at least 80 percent.
- Satisfy the active online-learning time and submit the course evaluation.
Completion documents professional development. It does not by itself confer appointment as an agency EEO neutral, EEO counselor, investigator, attorney, or settlement official; agency officials determine role qualifications and assignments.
ADR Academy Support
- Florida HQ: 121 South Orange Avenue, Suite 1500, Orlando, Florida 32801 — (407) 298-3751
- DC Metro (Principal): 3100 Clarendon Boulevard, Suite 200, Arlington, Virginia 22201 — (703) 584-5504
- Rhode Island: 10 Dorrance Street, Providence, Rhode Island 02903 — (703) 584-5504
- Toll-free: (866) 384-4563 — info@adraceu.com — www.adraceu.com
