Talent Planning and Acquisition

Learning and Development covers one of five functional areas tested on the PHR/SPHR certification exams.  

The program includes the following content:

Training and Development in the Organization

• Need for Training
• Strategic Alignment of Training and Development
• Systems Model of Training
• Assessing Training Needs

Principles of Training and Development

• Theories of Learning
• Principles of Learning
• Learning

Training and Development Techniques

• Developing Training Objectives
• Training Methods and Processes
• On-the-job Training Methods
• Off-the-job Training Methods
• On-the-job Versus Off-the-job Training

Presenting the Training: Delivery

• Facilities Planning
• Training Materials

Evaluation of Training Effectiveness

• Comparison of Training Techniques
• Criteria for Evaluating Training
• Sources of Data
• Research Methods for Evaluation

Talent Management Programs

• Talent Management
• Socialization
• Orientation and Onboarding
• Employee Development
• Career Planning and Development
• Expatriate Training
• OSHA Mandated Training
• Sexual Harassment and Discrimination Training

Performance Management

• Performance Management
• Performance Evaluation
• Performance Criteria
• Criterion Problems
• Rating Errors
• Evaluation Procedures
• Behaviorally-based Appraisal Methods: MBO, BARS, BOS
• Appraisers
• Appraisal Interview
• Linking Appraisals to Employment Decisions
• Legal Constraints on Performance Appraisal

Change Management

• Change Agent Role
• Organizational Change
• Targets of Change
• Theories of Change
• Overcoming Resistance to Change
• Action Research Model
• Learning Organizations
• Re-energizing the Mature Organization
• Transfer and Diffusion of Change

Organizational Development Interventions

• Interpersonal Interventions
• Group Interventions
• Intergroup Interventions
• Organizational Interventions

Employee Retention

• Measuring Retention
• Turnover
• Retention Strategies