ADRA Qualified EEO Neutral – Federal Sector Mediation Program (2.0 CEU)

Become a Qualified Federal-Sector EEO Neutral

This instructor-guided 20-hour program develops the legal knowledge, ethical judgment, mediation skills, and process competence needed for federal-sector EEO mediation under Management Directive 110, Chapter 3.

The program includes a modern interactive SCORM course, natural instructor narration, voiced party simulations, six required work products, a 20-question final assessment, and a live observed mediation practicum.

Completion requirements

• 20 active training hours;
• at least 80% on every module knowledge check and the final assessment;
• all required written and recorded work products;
• a 60- to 90-minute observed mediation scored at least 80/100; and
• no critical ethical failure.

Credential distinction: Course completion documents training and assessed practice. Agency appointment, roster acceptance, and the full qualification pathway may require separate verification of experience, evaluations, references, and agency-specific requirements.