Short Course Description
This self-paced course provides a practical introduction to Microsoft Outlook 2024, focusing on efficient email management, organization, and communication. Learners will explore key features such as managing multiple email accounts, organizing inboxes using categories and custom views, composing professional emails, scheduling meetings, and utilizing built-in security tools.
Designed for beginners and professionals alike, this course helps learners improve productivity, reduce inbox clutter, and communicate more effectively in both personal and workplace environments.
Learning Outcomes:
By the end of this course, learners will be able to:
- Manage and organize multiple email accounts within Outlook 2024
- Apply categories and labels to prioritize and group emails effectively
- Compose clear, concise, and professional emails
- Schedule and manage meetings using Outlook Calendar tools
- Create and customize views to improve workflow and visibility
- Utilize Outlook security features to identify and avoid potential threats
- Improve overall email productivity and time management
Instructor(s)
Guno Ritfeld
Guno Ritfeld is a retired Department of Defense Commissioned Officer. He has earned a B.A. in Psychology/Education, a Juris Doctorate (J.D.), and a Master of Laws (LL.M.) degree.
He is certified by the Florida Supreme Court as a Circuit Civil, Family, and County mediator and has served as a County mediator at the Orange County courthouse. He served as a member of the City of Orlando Certification Appeals Board and Chapter 57 Discrimination Board, and as a contract Human Rights Mediator and Administrative Investigator for various state and federal agencies. He is an experienced commercial, workplace, and family dispute mediator and arbitrator.


