Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided a set of skills in solution building and finding common ground.

In the Conflict Resolution workshop, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it

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    ADRA is an online Academy for Continuing Education and Professional Development for working professionals.

    Office: 121 South Orange Ave, Stet 1500, Orlando, Florida 32801

    8000 Tower Crescent Dr. Ste 1530 , Vienna , Virginia, 22182
    866-384-4563
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