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Short Course Description
Course description
“Alternative Dispute Resolution Profession - A Quasi Legal Practice - What Can Go Wrong?” is a discussion on:
- Addressing mandates from clients while respecting the limits of mediation practice and avoiding the unauthorized practice of law.
- Ethical dilemmas: personal values v. professional ethics - when two ethical tenets collide, the result can be career-ending if not carefully managed.
- Effectively dealing with difficult clients and finding resolutions for an ethical way forward.
- Case review of notable UPL cases - rules and case law as a platform to evaluate and screen our activity as mediators.
- Authority of FL and WA Bar
- Consequences of UPL
- Historical background
- Florida / Washington Ethics Committee opinions
- Florida / Washington Bar rules : attorney mediators, non-licensed individuals or attorneys not licensed in FL and WA - rules for assisting clients
- Case Law ( forms & services)
- Ethical business practices
- Can you work with an angry client?
- Can you find a resolution in an emotionally charged situation?
- Can a difficult person derail a meeting?
- Systems of conflict management people adopt
- Simple tools that will help you succeed with difficult people/clients
Instructor(s)
Guno Ritfeld
Guno Ritfeld is a retired Department of Defense Commissioned Officer. He has earned a B.A. in Psychology/Education, a Juris Doctorate (J.D.), and a Master of Laws (LL.M.) degree.
He is certified by the Florida Supreme Court as a Circuit Civil, Family, and County mediator and has served as a County mediator at the Orange County courthouse. He served as a member of the City of Orlando Certification Appeals Board and Chapter 57 Discrimination Board, and as a contract Human Rights Mediator and Administrative Investigator for various state and federal agencies. He is an experienced commercial, workplace, and family dispute mediator and arbitrator.