4.3

21

ratings 

This dynamic course offers mediators the opportunity to refine their skills through immersive roleplay exercises. Designed for both novice and experienced mediators, the course emphasizes practical, hands-on experience in a controlled, supportive environment. Participants will engage in a variety of realistic mediation scenarios, addressing issues such as workplace conflicts, and community disagreements. Through guided roleplays, attendees will practice and enhance their techniques in active listening, effective communication, and conflict resolution. Expert feedback and group discussions will provide valuable insights and strategies for improving mediation performance. This course is ideal for mediators looking to build confidence and proficiency through experiential learning.

$30.00
Course Access

3 months

Modules

1

Students

63

Posted by
Certification

Short Course Description

This comprehensive course offers mediators an immersive experience to refine their skills through practical roleplay exercises. Tailored for both beginners and seasoned professionals, the curriculum provides a deep dive into the dynamics of mediation in various contexts, workplace conflicts, and community disagreements.

Course Highlights:

  • Interactive Roleplays: Participants will engage in realistic mediation scenarios, simulating a wide range of conflict situations. These roleplays are designed to challenge and enhance mediators' problem-solving abilities in a controlled setting.
  • Skill Development: Focused on active listening, effective communication, and conflict resolution, the course helps mediators develop essential skills to navigate complex disputes. Emphasis is placed on understanding underlying interests, managing emotions, and fostering collaborative solutions.
  • Expert Feedback: Throughout the course, experienced mediators and trainers will provide personalized feedback and constructive critiques. This guidance aims to help participants identify strengths and areas for improvement, offering practical tips for real-world application.
  • Group Discussions: Facilitated discussions allow participants to share experiences, insights, and strategies. These sessions foster a collaborative learning environment, enriching the overall learning experience.
  • Theoretical Foundations: Alongside practical exercises, the course includes an overview of advanced mediation theories and techniques. This blend of theory and practice ensures that participants have a well-rounded understanding of mediation principles.
  • Professional Development: Attendees will gain valuable tools and techniques to enhance their mediation practice, building confidence and proficiency in handling diverse and challenging cases.

This course is ideal for mediators who are committed to advancing their practice through experiential learning and who seek to achieve superior outcomes in their mediation efforts.

Reviews

4.3

4.3
21 ratings
  • 5 stars13
  • 4 stars3
  • 3 stars4
  • 2 stars1
  • 1 stars0
  1. Roleplay scene
    3

    It was okay.

  2. Russell SilverglateFebruary 19, 2025 at 16:59
    Very informative
    5

    Good example of a mediation – Very informative

  3. Mediation Role Play
    5

    Great and current situations presented.

  4. Roleplay
    5

    very realistic and informative.

  5. Rosemary CaddleAugust 14, 2025 at 07:15
    Great Role Play
    5

    Enjoyed the topic.

Instructor(s)

Guno Ritfeld
Profile Photo
Guno Ritfeld is a retired Department of Defense Commissioned Officer. He has earned a B.A. in Psychology/Education, a Juris Doctorate (J.D.), and a Master of Laws (LL.M.) degree. He is certified by the Florida Supreme Court as a Circuit Civil, Family, and County mediator and has served as a County mediator at the Orange County courthouse. He served as a member of the City of Orlando Certification Appeals Board and Chapter 57 Discrimination Board, and as a contract Human Rights Mediator and Administrative Investigator for various state and federal agencies. He is an experienced commercial, workplace, and family dispute mediator and arbitrator.
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