4.7

36

ratings 

This advanced course is designed for mediators seeking to enhance their proficiency and effectiveness in managing complex disputes. Participants will delve deeper into sophisticated mediation strategies, including managing high-conflict personalities, addressing power imbalances, and fostering collaborative problem-solving.

$180.00
Course Access

Unlimited Duration

Modules

1

Students

90

Posted by
Certification

Short Course Description

This intensive course is designed for experienced mediators aiming to master advanced strategies for resolving complex disputes. Participants will explore high-level mediation techniques, including handling high-conflict personalities, addressing power imbalances, and facilitating constructive dialogue in contentious scenarios. The curriculum combines theoretical insights with practical applications, featuring interactive case studies, role-playing exercises, and expert-led discussions. Attendees will enhance their skills in effective communication, negotiation, and conflict resolution, gaining tools to manage challenging mediations with confidence. This course is ideal for mediators seeking to elevate their practice and achieve superior outcomes in their mediation sessions. 

Reviews

4.7

4.7
36 ratings
  • 5 stars26
  • 4 stars8
  • 3 stars2
  • 2 stars0
  • 1 stars0
  1. Sabina BalkaranJuly 6, 2025 at 13:18
    Dr. Balkaran
    5

    Good information.

  2. MarkIpad IphoneJuly 11, 2025 at 08:47
    Mediation skills and techniques
    5

    A lot of material covered, much of it basic, but learned quite a few pointers for my Mediation practice

  3. Rosemary CaddleAugust 14, 2025 at 12:16
    Great Course
    5

    Loved the mock mediations.

  4. Rose Marie CampbellSeptember 8, 2025 at 17:20
    Mediation Techniques
    4

    Excellent. Thank you.

  5. Job Well Done
    5

    Great course!

Instructor(s)

Guno Ritfeld
Profile Photo
Guno Ritfeld is a retired Department of Defense Commissioned Officer. He has earned a B.A. in Psychology/Education, a Juris Doctorate (J.D.), and a Master of Laws (LL.M.) degree. He is certified by the Florida Supreme Court as a Circuit Civil, Family, and County mediator and has served as a County mediator at the Orange County courthouse. He served as a member of the City of Orlando Certification Appeals Board and Chapter 57 Discrimination Board, and as a contract Human Rights Mediator and Administrative Investigator for various state and federal agencies. He is an experienced commercial, workplace, and family dispute mediator and arbitrator.
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