• 0( 0 REVIEWS )

    Interpersonal conflict, interpersonal communication – A look at why we conflict with those we are closest – to be it family, friends and co-workers, and how we can better manage these disputes. Topics discussed: * What is conflict? * Communication truth * Conflict and relationships * Perceptions / assumptions /…

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    This 2.5 self paced 360 feedback course, sometimes simply called 360 feedback, provides students with tools to conduct a 360 self feedback appraisals. 360 feedback It is a method of gaining feedback from a variety of people about an individual’s performance and can be a highly powerful input to performance…

  • 4( 1 REVIEWS )

    Following a brief presentation of several key points central to the victim-offender mediation/conferencing process, two case examples are presented in detail, modeling both the preparation process and the actual face-to-face meeting. The first case involves a home burglary by a young adult in which after being encouraged to bring a…

  • 4.4( 10 REVIEWS )
    155 STUDENTS

    This presentation covers typical landlord-tenant disputes mediated at small claims courts (County Mediation), mediators’ conduct during mediation, general expectations of tenant and landlord under common law and modern law, the landlord requires to address The American Disability Act, and the Fair Housing Act; reviewing court’s interpretation of the statutes when…