Courses for Professional Development

Advanced Negotiation & Mediation for High-Stakes Environments A Strategic Approach to Complex Decision-Making

This course is a strategic training experience designed for professionals who operate in high-stakes environments where outcomes matter. It equips participants with the skills to manage pressure, build leverage, and guide negotiations with clarity and control. Through simulation-based scenarios and real-world exercises, learners develop the ability to think critically, respond effectively, and navigate complex situations with confidence.

Interpersonal Conflict Management: The C.L.E.A.R. Concept

In this fast‑paced 50‑minute presentation, participants learn how to understand and manage interpersonal conflict using the practical C.L.E.A.R. Concept—Communicate, Listen, Empathize, Assess, and Resolve. The session highlights common causes of conflict and introduces effective strategies to reduce tension, strengthen communication, and achieve positive resolutions. Ideal for anyone seeking clearer conversations and healthier relationships at work or in everyday life.

Equal Employment Mediation-Role Play

EEO Mediation Procedural Training – Role Play & Observer Practicum (Day 3: Employment/Workplace) This recorded session captures the Day 3 practicum of the Qualified EEO Neutral Training Program, focusing on employment and workplace dispute resolution within the EEO process.

Privilege: Florida Law, ADR & Risk (1.5 CME Ethics)

This advanced CME program examines the practical application of evidentiary privilege under Florida law and Federal Rule of Evidence 501, with a focus on how privilege operates—and fails—in real-world legal practice. Designed for attorneys and mediators across practice areas including family law, civil litigation, white collar defense, and ADR, this course explores the intersection of spousal privilege, attorney-client privilege, mediation confidentiality, and mandatory reporting obligations.

Professional Excellence in Mediation: When Safety Comes First in Addressing Interpersonal Violence (1CME, IPV)

This course equips mediators to address interpersonal violence with confidence through effective screening, safety-focused practices, and ethical decision-making. Gain the critical skills needed to recognize risk, protect participants, and uphold the highest standards of mediation practice in sensitive and high-stakes situations.

County / Circuit Bundle (16CME)

This Civil Circuit / County Continuing Education bundle is recommended for Circuit Civil and County Mediators who need to fulfill their CME requirements for certification renewal efficiently and in one comprehensive program.”

Effective Insurance Claims Mediation, Florida(3.5CME, Ethics)

Course Description This course provides Florida mediators with practical and ethical guidance for conducting insurance claims mediation. Emphasis is placed on the ethical responsibilities of mediators, including neutrality, informed consent, confidentiality, party self‑determination, and professional conduct in insurance‑related disputes. Participants will examine common ethical challenges specific to insurance claims mediation and learn best practices for maintaining compliance with Florida Supreme Court mediator standards while facilitating fair and effective resolution.

Microsoft Outlook 2024: Email Management & Productivity (Self-Paced)

Take Control of Your Inbox Struggling to keep up with emails? Microsoft Outlook 2024 has the tools—but most people aren’t using them effectively. This self-paced course shows you how to organize your inbox, write better emails, schedule meetings, and boost productivity in minutes—not hours. Work smarter. Stay organized. Get results. 👉 Enroll today and take control of your workflow.

Florida Mediator Ethics Update 2026–2027: Certification Requirements, Ethical Responsibilities, and Disciplinary Enforcement

Course Credit: 2 CME – Ethics Course Duration: 120 Minutes Delivery Method: On-Demand / Recorded Provider: ADR Academy Target Audience: …

Managing Tasks in Microsoft Outlook: Scheduling, Appointments, and Reminders for Mediators

Credit: 3 CME – General (Technology / Professional Development) Format: On-Demand / Recorded Provider: ADR Academy Audience: Florida Supreme Court …

Learning Through Change

Change is constant in mediation practice, including evolving legal standards, technological advancements, diverse participant expectations, and increasingly complex disputes. This course equips Florida Circuit and County mediators with the skills necessary to adapt effectively while maintaining neutrality, professionalism, and ethical compliance.

Managing Microsoft SpreadSheet

This course provides a foundational understanding of Microsoft Excel, empowering participants to create, edit, and format spreadsheets with confidence. Designed for true beginners, this course covers the essential skills required to organize data, perform basic mathematical calculations, and create professional-looking reports.

Trade Show Staff Training

This short, high‑impact course equips trade show teams with the skills and confidence to represent their organization with professionalism, energy, and purpose. Participants learn how to attract visitors, engage prospects, communicate value clearly, and create memorable booth experiences that drive measurable results. Through practical strategies, role‑playing, and real‑world scenarios, staff members develop the ability to qualify leads quickly, handle challenging interactions, and reinforce brand messaging consistently. By the end of the course, attendees are prepared to deliver exceptional customer engagement and maximize the return on every trade show opportunity.

Communication Method For Trust And Accountability(5.5 CME)

This course equips mediators with practical communication tools to build trust, ensure accountability, and manage conflict effectively. Through interactive practice, participants learn to foster transparency, credibility, and constructive dialogue.

Conflict Resolution: A Practical 7-Step Approach

“Turn Conflict into Collaboration: Master the Art of Resolution.” Wherever two or more people come together, conflict is inevitable. The ability to manage and resolve disputes effectively is essential for maintaining harmony and productivity. This course equips participants with a seven-step conflict resolution process that can be adapted to resolve disputes of any size or complexity.

Generation Gap(5.5 CME)

Having multiple cultures within a workplace may lead to communication difficulties and occasional conflicts, yet the advantages of such diversity far outweigh the challenges. Managing a workforce that spans different generations can also be complex. With older employees postponing retirement and younger professionals stepping in, today’s workplace has evolved into a mosaic of perspectives and experiences—each bringing unique value to the organization.

Children and Divorce: Understanding Clinical Implications and Techniques

The purpose of this course is to provide an orientation and framework for clinicians who are interested in working with children and families who are impacted by any aspect of divorce/separation.

Helping your Clients Cope with Divorce and Separation

The purpose of this course is to provide an orientation and framework for clinicians who are interested in working with clients, both individuals and families, who are going through all stages of separation and divorce.

Grey Relationships: Clinical Issues in Aging, Health and Sex

This seminar is aimed at helping therapists understand the complexities of grey relationships among older adults. This course explores the unique challenges faced by older adults navigating relationships complicated by aging, health challenges and sexual issues.

When Family Ties Unravel: Clinical Issues of Parental Estrangement and Adult Children

Parental estrangement is a growing and complex phenomenon affecting many families, particularly in the context of adult children distancing themselves from their parents or parents needing to disconnect from their children. This course is designed for mental

Family CME Bundle 2026-2027

Ensure your certification renewal is smooth and stress-free with our comprehensive 2024 CME Family Renewal Bundle. This all-inclusive package provides everything you need to meet your continuing education requirements efficiently and effectively.

Microsoft Word 2024

Microsoft Word 2024 – Master Modern Document Creation Unlock the power of professional writing and document design with Microsoft Word 2024! Microsoft Word 2024 isn’t just an update—it’s a complete evolution of the world’s most trusted word processor. Whether you’re a student, professional, entrepreneur, or lifelong learner, this course will help you transform your everyday documents into polished, impactful, and beautifully designed projects.

Restorative Justice and Creative Restitution – Shifting the Paradigm

Title: “Healing Together: Foundations of Restorative Justice, Victim-Offender Reconciliation, and Restitution” Course Summary: Welcome to “Healing Together,” a transformative Lunch …

Gaslighting – Manipulative Emotional Abuse (.1CEU) (1CME)

Gaslighting: Gaslighting is a form of abuse that many people have heard about, but are not quite sure what it is. Learn about the history of this tactic, the toll it takes on its victims, and the profile of the gaslighter. This insidious manipulation is often termed "hidden abuse" as it works from within.

Legal Assistant | Paralegal Certificate Course

The course provides the knowledge, skills, and ethical reasoning necessary to enter the job market as a legal secretary / Legal Assistants. Students will study topics as legal terminology; legal process; jurisdiction and venue; ethics; written communications including letters, pleadings, discovery, notices, and motions; filing procedures, legal research; memoranda preparation, and citation format.

Professional Paralegal Certification Exam Preparation

The Certified Legal Assistant (CLA) /Certified Paralegal (CP) program prepares students for the examination administered by the National Association of Legal Assistants. The Professional Paralegal Certification Preparation Course is a “Post Bachelors” program. This degree doesn’t necessarily have to be in paralegal studies.

Office Administrative Assistant Certificate Program

This program is designed to equip learners with the skills and knowledge required for a successful career as an Office Administrative Assistant. Participants will master the essentials of office management, business communication, and various office software applications. Upon completion, graduates will be well-prepared to support businesses in a range of clerical and administrative functions.

Bankruptcy Law: Practice, Practice, and Dispute Resolution

This "Bankruptcy Law and Practice" course is designed to be a guide to filing bankruptcy. It is designed for Lawyers who wish to add Bankruptcy services to their legal practice and for the Non-Lawyers who work in the Bankruptcy field. It is a great tool for paralegals and associates of the legal team.