The Arbitration Practice Basic Skill course is a 20-hour course that provides the new arbitrator with a detailed overview of arbitration, from the pre-hearing phase through the hearing and deliberation of the award. 

It guides the new arbitrator through the arbitration process by answering the one hundred questions most frequently asked by new arbitrators. The course explores essential characteristics, concepts, and practices of arbitration, the basic functions and duties of arbitrators, parties in arbitration hearings, and party representatives. The course ends with students conducting a mock arbitration and feedback.