Short Course Description
COURSE OVERVIEW Practice a difficult performance conversation with a fictional AI employee, using clear expectations, active listening, evidence and a constructive follow-up plan. LEARNING OUTCOMES 1. Open a performance conversation with specific, observable facts. 2. Use questions and listening to understand barriers without prejudging the employee. 3. Agree on measurable expectations, support and follow-up. 4. Reflect on feedback and identify one behavior to improve. LEARNING FORMAT Live AI role-play with a fictional employee; use the guided option when offered. AI, COHORT AND COACHING Use the learning package's practice and feedback to prepare a short reflection: what you decided, what evidence supported it, and what you would change. If enrolled in a scheduled cohort, open My Cohorts for the assigned group, dates and facilitator instructions. Bring your reflection to the assigned coaching or debrief session and record one improvement goal. Self-paced learners complete the reflection independently; live coaching follows the support arrangements stated in their enrollment. A cohort date or coaching appointment is not created by completing this course. AI-generated feedback must be checked against course references and current official sources. FEDERAL HR 2.0 ALIGNMENT OPM's Federal HR 2.0 initiative seeks more consistent, efficient HR systems and services. This ADRA course supports workforce readiness through evidence-based practice, clearer records, consistent workflows and responsible use of technology. AI practice provides a safe fictional rehearsal; cohort discussion compares reasoning; coaching helps turn feedback into a targeted improvement plan. This is ADRA's instructional alignment, not OPM approval, certification or training on the government's Core HCM platform. OPM REFERENCES Federal HR 2.0: Creating Federal HR 2.0 by Consolidating Core Human Capital Management Across the Federal Government (OPM and OMB, December 10, 2025). https://www.opm.gov/chcoc/latest-memos/creating-federal-hr-20-by-consolidating-core-human-capital-management-across-the-federal-government.pdf OPM Agency Services: https://www.opm.gov/agency-services/ BEFORE YOU START 1. Confirm your profile name is correct for your certificate. Open the course with the account used for enrollment. 2. Read the overview and outcomes. No prerequisite course or instructor assignment is required for the self-directed lab. Use a current browser and a reliable internet connection; headphones are helpful for narrated or live activities. 3. Use only fictional scenario details. Do not enter real personnel records, identifying information or confidential case material into AI activities. 4. Select Start or Continue and work through the curriculum in order. Use the lesson's Next, Continue or decision controls to advance. Complete Course is the final course submission, not the next-module button. 5. Allow progress to save before leaving. Return with Continue Course; do not reset your course to move forward. 6. For cohort enrollments, check My Cohorts for your schedule and assigned coaching instructions. 7. If a lesson, recording or progress indicator fails, note the course and lesson title and contact course support before submitting completion. COMPLETION AND CERTIFICATE Complete the required curriculum and earn at least 80% in the course evaluation. Self-directed online lab completion is recorded automatically after its required activities and automated assessments pass. Coaching is optional. Complete all assessment attempts within the limits shown in the learning package. An ADRA certificate of completion becomes available after the required completion and evaluation are recorded. Optional practice purchases do not themselves complete the course. AFTER YOUR LEARNING ACTIVITIES 1. Finish every required lesson, simulation, assignment and assessment. Review feedback and save your reflection or action plan. 2. Meet the required automated lab assessments; no instructor review is required for online lab completion. Complete Course submits the whole course; it does not advance a lesson. 3. Use optional coaching or cohort feedback when helpful; a coaching assignment or debrief does not block self-directed lab completion. 4. Once completion and the passing requirement are recorded, find your certificate under Courses > Achievements > My Certificates. Check your name and course title before downloading. 5. If a required online activity or automated assessment is incomplete, the online completion certificate may not yet appear. Contact course support with the course title; do not restart or reset completed work. 6. Apply your learning through one documented improvement goal. The certificate records ADRA course completion; it is not an OPM credential or a professional license.
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