Program Overview
Leadership & Supervision Certificate is a structured 40-hour ADR Academy certificate program focused on practical, defensible professional performance. The program combines guided instruction, realistic scenarios, applied tools, knowledge checks, and a final capstone.
Who Should Attend
Aspiring leaders, new supervisors, team leads, and experienced managers seeking a structured leadership credential.
Program Details
- Total program time: 40 hours
- Delivery: Interactive online and instructor-supported learning; scheduled live virtual or private cohort delivery may also be offered
- Instructor: ADR Academy / Guno O. Ritfeld and approved faculty, as assigned
- Passing standard: 80 percent plus completion of all required activities
- Certificate: ADR Academy certificate issued after Registrar verification
- Individual tuition: $1,495
Learning Outcomes
- Apply the core standards, terminology, and professional responsibilities associated with this program.
- Use structured tools to plan, document, analyze, and communicate work.
- Recognize risks, limitations, referral points, and quality-control requirements.
- Demonstrate learning through scenarios, work products, assessments, and a capstone.
Eight-Module Curriculum
- The transition from contributor to supervisor
- Ethics, accountability, and public-service leadership
- Communication, emotional intelligence, and feedback
- Delegation, priorities, and performance expectations
- Coaching, motivation, and employee development
- Conflict management and difficult conversations
- Decision-making, change, and team effectiveness
- Leadership application capstone
Completion Requirements
- Complete all eight modules and required learning activities.
- Pass all required knowledge checks and the final assessment with at least 80 percent.
- Submit the applied capstone or work product identified for the course.
- Complete the course evaluation and satisfy identity and participation requirements.
Enrollment and Access
Individual enrollment is completed through the connected ADR Academy product and checkout page. Course access and any scheduled instructor sessions are provided after payment and enrollment confirmation. Agency and private-group delivery is available through the Federal Workforce Consultation request.
Important Credential Notice
ADR Academy awards training certificates of completion. This course does not confer appointment, licensure, law-enforcement authority, or an agency, CIGIE, FLETC, AIG, SHRM, or other third-party credential unless expressly identified in writing.
ADR Academy Support
Contact info@adraceu.com or (703) 584-5504 for enrollment, access, or instructional support.
2026 Curriculum and Completion Plan
This structured 40-hour certificate contains eight sequenced units, applied work products, knowledge checks and a capstone.
Learning Outcomes
- Apply current concepts, standards and professional responsibilities.
- Use structured tools to plan, analyze, document and communicate work.
- Recognize ethical, legal, security, quality and referral risks.
- Demonstrate learning through applied work products and a capstone.
Eight-Module Curriculum
- Module 1: Transition from Contributor to Supervisor — role clarity, authority, credibility, boundaries and first-line leadership.
- Module 2: Ethics, Accountability and Public-Service Leadership — values, stewardship, transparency, discretion and ethical decision-making.
- Module 3: Communication, Emotional Intelligence and Feedback — self-awareness, listening, clarity, feedback and difficult messages.
- Module 4: Delegation, Priorities and Performance Expectations — work planning, delegation, standards, resources and follow-up.
- Module 5: Coaching, Motivation and Employee Development — coaching questions, motivation, development plans and recognition.
- Module 6: Conflict Management and Difficult Conversations — conflict diagnosis, interests, de-escalation, accountability and resolution.
- Module 7: Decision-Making, Change and Team Effectiveness — decision methods, change leadership, inclusion, resilience and team norms.
- Module 8: Leadership Application Capstone — integration of ethics, communication, performance, coaching, conflict and change.
Learning Resources
Core ADRA curriculum. Cengage Supervision: Concepts and Practices of Management, 14th Edition is the planned MindTap companion when it becomes available in ADRA's institutional selector.
Completion Requirements
Complete all eight units in order, finish every required activity, achieve at least 80 percent on required assessments and submit the capstone. Estimated total learning time: 40 hours.
