Short Course Description
The program aims to equip managers and supervisors with essential skills in building high-performing teams, fostering effective communication, conflict resolution, mentorship, and leading organizational change. This accelerated course adheres to OPM guidelines, providing targeted, practical leadership development.
Comprehensive Learning Outcomes:
- Leadership Development and Self-AwarenessUnderstanding and applying personal leadership styles for effective team management.
- Communication MasteryDeveloping clear, effective, and impactful communication skills, including active listening and non-verbal cues.
- Conflict Management and ResolutionLearning to mediate disputes and foster collaboration.
- Team Building and EngagementBuilding cohesive, high-performing teams.
- Strategic Thinking and Change ManagementNavigating and leading change within organizations.
- DEIA PrinciplesPromoting diversity, equity, inclusion, and accessibility within teams.
Covered Subject:
Month 1: Foundations of Leadership and Team Building
Month 2: Communication and Conflict Resolution
Month 3: Strategic Thinking, Change Management, and DEIA
Instructor(s)
Guno Ritfeld
Guno Ritfeld is a retired Department of Defense Commissioned Officer. He has earned a B.A. in Psychology/Education, a Juris Doctorate (J.D.), and a Master of Laws (LL.M.) degree.
He is certified by the Florida Supreme Court as a Circuit Civil, Family, and County mediator and has served as a County mediator at the Orange County courthouse. He served as a member of the City of Orlando Certification Appeals Board and Chapter 57 Discrimination Board, and as a contract Human Rights Mediator and Administrative Investigator for various state and federal agencies. He is an experienced commercial, workplace, and family dispute mediator and arbitrator.
