Stress has an adverse effect on all of us – be it in our personal lives, in the workplace and as mediators / arbitrators dealing with parties that may be under a great deal of stress as well. In the business world, stress leads to lost working days, low morale, low production and poor quality of work among other consequences. In fact research shows more working days are lost due to stress than any other single factor. Many illnesses may be triggered by stress, but people are often reluctant to admit that they are stressed. This presentation introduces information about stress and tools to handle it better and overcome it.

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