This presentation is eligible for 2 CME General or 2 CME Ethics. “Dealing with Difficult People” – a discussion on how to move past difficult clients and still achieve the goals of the mediation session. Taking a closer look at what causes the negative behavior and working to provide an open space and productive mediation.

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Dealing with Difficult People Webinar
Dealing with Difficult People Webinar 00:00:00
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