This course is a interactive scenario based course. It is designed to provide customer service employees the necessary tools to recall critical information when a crisis arises. If you want your employees to help protect your reputation in the event of a crisis, the starting point is by instilling a customer service culture and empower staff to make decisions and do the right thing in the event of a problem with the proper training tools.

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TAKE THIS COURSE
  • $45.00
  • 90 Days
  • Course Certificate
  • Number of Units2

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1 STUDENTS ENROLLED

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