This presentations shows the Ins and Outs of Workplace Conflict: How to better understand it, manage it, prevent it and learn from it. In this session you will learn the importance of successful communication techniques within the context of a workplace. You will also learn helpful tips and tactics to manage the various dispute situations that may arise. Lastly, instructor will review the process for planning and executing a formal dispute / grievance plan for your organization. Learning Outcomes:

  • Understand the importance of the communication patterns at play (internally and externally) that exist at your workplace.
  • Understand how to manage the conflict that you see at work on an individual basis.
  • Understand how a formal dispute system design program (or grievance process) could be adopted and what the key factors are for making that plan successful.

Course Curriculum

No curriculum found !

Course Reviews

N.A

ratings
  • 5 stars0
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0

No Reviews found for this course.

Enter Certificate Code

Contact Us

Toll free: (866) 384-4563
For faster service email us at:
Email: info@adraceu.com

OFFICES

Florida: The Plaza North Tower
121 South Orange Ave, Ste1500
Orlando, Florida 32801

Virginia: The Towers Crescent
800 Towers Crescent Drive, Ste 1350,
Vienna, VA 22182

top
The Alternative Dispute Resolution Academy(ADRA) © All rights reserved.
X