The Alternative Dispute Resolution Academy is in the "Spotlight" at The International Association for Continuing Education
The Alternative Dispute Resolution Academy is in the “Spotlight” at The International Association for Continuing Education
Catch us at the International Association for Continuing Education. ” See link Home – IACET“
The International Association for Continuing Education And Training (IACET) developed the original Continuing Education Unit (CEU) and today ensures that providers of continuing education and training can prove they provide high-quality instruction by following the ANSI/IACET Standard for Continuing Education and Training through a rigorous accreditation process.
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A Must Attend, Don’t Miss Out, Live And Engaging Webinar On Diversity Inclusion and Public Relations Crisis Management.
Lessons that were learned From the Starbucks Incidents: “Preventive Training is Better than Reactive Mitigation Training”.
1 out of 175oo employees made Starbucks closed eight-thousand Stores for Diversity/ Race Bias training. But your organization can mitigate with “preventive” training.
The Starbucks incident left many people confused about Starbucks ethos. Was the reported incident an isolated incident or is the Starbucks ethos a sham? Starbucks’ actions after the incident went viral mattered. Starbucks followed the “Golden Rules” of Crisis Management.
1. Acknowledged that there was a problem.
2. Took responsibility.
3. Apologized without excuses.
4. Took swift actions and made training of all employees a top priority.
This event is an online webinar event. Upon successful payment you will be registered as a participant and will receive a “Certificate of Participation” at the end of the event.